Senior Liability Claims Adjuster, Complex

Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Liability Claims Adjuster. A qualified candidate can comfortably and independently handle high severity and complex losses from start to finish. Losses usually involve litigation. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, claimants, attorneys and experts. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you’d be doing:

• Investigate and document claims involving liability exposures and litigation proceedings,

• Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense council, and negotiate settlements on high severity or complex losses.

• Communicate claim updates and decisions verbally and in writing

• Handle claims in compliance with all applicable regulations and internal processes

• Provide technical expertise and serve as an SME for Claims-related projects

• Act as a resource for less experienced staff

• Support catastrophe response as needed, to include potential overtime

• Any other duties needed to help drive our purpose and fulfill our values

We’re looking for someone who has:

• 7+ years of property and/or liability claims experience

• 3+ years of homeowners or commercial liability & litigation claim handling experience

• Excellent written and verbal communication skills

• Strong organizational abilities

• Empathetic interpersonal skills

• Highly effective investigation skills

• Complete understanding of Section II of a homeowner’s policy

• Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed

Highly preferred candidates also have:

• 10+ years of multi-line claim handling experience

• 5+ years of commercial & personal lines liability experience

• Professional designations

• Licensing in several of the states we do business

About the Claims team at SageSure:

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. 

 We have more than 1,000 employees in a distributed workforce environment across 12 offices—Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI—who are tackling the industry’s toughest challenges.    

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

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