Senior Journey & Churn Manager (m/w/d)

Confidential

NRW, Germany Remote Freelance

Posted: March 3, 2026

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Quick Summary

We are looking for a Senior Journey & Churn Manager to manage customer journeys in Nordrhein-Westfalen, Germany. The ideal candidate will have expertise in customer journey analysis, quantitative and qualitative data analysis, and the ability to prioritize and implement effective solutions to reduce churn. The successful candidate will also have a strong background in visualizing data and communicating complex insights to stakeholders.

Required Skills

Data Analysis Customer Journey Churn Management Qualitative Analysis Quantitative Analysis Data Visualization Dashboard Cross-functional Collaboration Impact Prioritization

Job Description

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