Senior Journey & Churn Manager (m/w/d) NRW

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Remote

Posted: March 3, 2026

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Quick Summary

Manage customer journey and churn strategy to reduce customer acquisition and retention costs. Develop and implement data-driven solutions to identify trends and pain points.

Required Skills

Customer Service Churn Analysis Data Analysis Impact Prioritization Dashboard Development Cross-functional Collaboration Energy Industry Knowledge Technical Translation Presentation Skills CX-Design

Job Description

Manage customer journey and churn strategy to reduce customer acquisition and retention costs. Develop and implement data-driven solutions to identify trends and pain points.

Source: freelance.de — View full description on freelance.de →

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