Senior IT Product Business Analyst (PO Assistant)

The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth.

Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.

Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.

With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

Build the Future of Intelligent Workflows Platform

We’re redefining how the global workflow platform works.

At the core of a global technology organization, our product team is building a next-generation enterprise workflow platform used by 500,000+ users worldwide. Built on modern low-code/no-code (NCLC) foundations and rapidly evolving into an AI-native product powered by automation and GenAI, this platform is central to how critical business processes operate at scale.

As we transform into a true AI Product Team, we are looking for a Senior IT Business Analyst (Product Owner Assistant) who thrives at the intersection of product thinking, execution excellence, customer empathy, and technical depth.

This is not a documentation role.

This is a product-impact role.

You will work closely with Product & Service Managers, engineers, consultants, and global stakeholders to turn vision into reality - bringing clarity to complexity and execution to scale.

Job Description

Why This Role Matters?

You sit at the center of product discovery and delivery – ensuring the right problems are solved, with the right priority, and that outcomes scale to hundreds of thousands of users. You bridge legacy knowledge, real customer pain points, and future-ready AI design to shape the Next Gen workflow platform.

If you’re energized by complexity, precision, and impact - and want to grow into a strong product development career - this role is for you.

What You’ll Do

Product Execution & Ownership

• Partner with the Product & Service Manager to translate product strategy into clear, outcome-driven requirements
• Break down complex processes into scalable workflows, user stories, and system designs
• Own backlog quality, user stories, and acceptance criteria
• Ensure requirements are data driven, testable, and aligned with product vision

Discovery, Legacy Deep Dive & Design Thinking

• Deep-dive into features, functions, and usage data of the existing workflow platform
• Identify what to retain, improve, simplify, or retire based on real user behavior
• Assist in organizing and facilitating Design Thinking workshops
• Translate research and insights into concrete Next-Gen requirements

Customer & IT Consultant Exposure (~25%)

• Spend ~25% of time in an IT consultant role, engaging directly with internal customers
• Understand real customer pain points, expectations, and constraints
• Feed customer insights back into product prioritization and solution design

Stakeholder & Delivery Management

• Act as a bridge between customers, key stakeholder, business, engineering, design, and operations
• Lead requirement reviews, validation, and support UAT
• Measure delivery outcomes against business success criteria

Technical, AI & Adoption Excellence

• Define functional and nonfunctional requirements (performance, security, scalability)
• Collaborate closely with engineering through design, build, and delivery
• Support AI-driven workflows, intelligent automation, change management, and adoption

What We’re Looking For

• 7+ years of experience in IT Business Analyst or product adjacent roles
• Strong understanding of enterprise platforms, workflow automation, and system design
• Experience with low-code/no-code (NCLC) and cloud architectures (preferred)
• Exposure to AI/ML products or strong interest in AI transformation
• Excellent analytical and communication skills – able to turn ambiguity into clarity
• Experience working with global, cross functional teams
• Comfortable in Agile environments with high ownership
• Detail oriented, proactive, and outcome-focused

Nice to Have

• Workflow / approval platform experience
• CBAP, PMI-PBA certifications
• Large-scale platform migration exposure

• Private Health Insurance (Generali) : Covered by company
• Personal Accident Insurance: Covered by company
• 13-month Salary Bonus : Guaranteed upon contract completion. (Payment timing: Included in the final payroll of labor contract)
• 12 days annual leave