Senior IT Business Analyst

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Senior IT Business Analyst is responsible for leading the analysis, design, and implementation of technology solutions that support critical business processes. This role works closely with business stakeholders, IT partners, and project managers to translate strategic goals into actionable requirements, optimize workflows, and improve system performance. The Senior BA serves as a bridge between business and technical teams, ensuring that solutions are scalable, efficient, and aligned with organizational strategy.

Key Responsibilities

• Work in a cross-functional environment with various business groups, and end users to identify, document, and communicate business processes and business requirements

• Collaborate with users and stakeholders to define and prioritize business requirements, ensuring alignment with business processes

• Work with other team members to define requirements and validate solutions that align with business strategies, standards and policies

• Coordinate and lead user acceptance tests with the business and end users

• Identifies key user business transformations

• Document detailed business, functional, and technical requirements.

• Lead and participate in stakeholder workshops

• Create/Validate End to End Process Flows for manufacturing plants

• Contribute to localization of project documentation (training materials, test scripts, etc)

• Be accountable for site readiness (planning, support, audit, training)

• Be the business representative for the program with understanding of current processes and systems

• Be accountable for Business Transformation, Solution decisions, Data accuracy, and Organizational Change Management

• Participate in End User Training

• Lead the Key Users & project team participation in solution testing

Qualifications

• Forward thinking & Innovative with the ability to analyze and design business processes

• Strong leadership skills & communication skills with the ability to provide clear direction to team on required clarifications

• Strong organizational skills with a high attention to detail required to translate business value into effective User Stories and Acceptance Criteria

• Demonstrates independent thinking and able to take responsibility/ownership

• Ability to work both as a team and independently

• Ability to work with a flexible schedule, including travel as needed

• Sense of urgency and drive to meet individual and team goals

• Work across functional teams with ability to collaborate quickly to resolve impediments and provide clarifications

• ERP experience

• 7+ years of work experience in manufacturing

• 5+ years of experience as a Business Analyst, Systems Analyst, or similar IT role.

• Strong understanding of SDLC methodologies (Agile/Scrum, Waterfall, or hybrid).

• Strong data analysis skills, SQL experience is a plus

• Change management and communication skills

• Ability to balance a workload while working on multiple priorities

• Aptitude in learning and working in new IT systems

Location

• The position is fully remote but may require up to 15% travel to IEM facilities, supplier sites, compliance audits or conferences.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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