Senior IT Business Analyst – Cards (She/ He/ They)

CAPCO POLAND

*We are looking for Poland based candidate.

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

ROLE OVERVIEW

We’re looking for a Senior IT Business Analyst with experience in banking, preferably in the cards issuing domain, to support system transformation and process optimization initiatives. The role involves analyzing the technology landscape, assessing current vs. target operational processes, defining a target operating model, and supporting teams during system changes, including data migration and UAT preparation.

KEY RESPONSIBILITIES

• Analyze the technology landscape to identify potential risks and recommend actions to mitigate their impact.

• Review and assess existing operational processes and compare them with the target processes planned for the new system environment.

• Develop a target operating model combining technical and operational aspects to support card-related processes.

• Support operational teams in preparing for system-related changes, including data migration and process adjustments.

• Participate in preparation and execution of User Acceptance Testing (UAT) and help assess business readiness before system go-live.

REQUIRED EXPERIENCE AND COMPETENCIES

• At least 5 years of experience working with banking processes, preferably within the cards domain.

• Strong understanding of operational processes related to card issuing.

• Practical experience with process improvement methodologies such as Lean, Six Sigma, or BPM.

• Ability to model business processes using BPMN notation and tools such as ARIS, Signavio, Bizagi, or similar platforms.

• Strong analytical skills with the ability to interpret process data and formulate improvement recommendations.

• Experience in implementation, transformation, or system migration projects.

• Knowledge of process digitalization, automation initiatives, and RPA solutions.

• Higher education degree (preferably in IT, finance, business, or a related field).

• Proficiency in Polish & English (spoken and written).

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects.

RECRUITMENT PROCESS:

• HR Interview with Recruiter

• Skill Interview with Hiring Manager

• Client Interview

• Feedback and Offer

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.