Senior Import & Export Officer

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

We are seeking a detail-oriented and organized Senior Import & Export Officer to join our team in Shenzhen, China. In this pivotal role, you will oversee all aspects of our international import and export operations, ensuring compliance with customs regulations and optimizing our global supply chain. As a senior-level professional, you will manage complex logistics operations, coordinate with multiple stakeholders, and drive efficiency across our trade operations in this dynamic international business hub.

• Manage end-to-end import and export documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin
• Ensure full compliance with Chinese customs regulations, international trade laws, and company policies
• Coordinate with customs brokers, freight forwarders, and logistics providers to facilitate timely shipments
• Analyze and optimize shipping routes, carriers, and logistics costs to improve operational efficiency
• Monitor and track shipments throughout the supply chain, providing regular updates to internal stakeholders
• Prepare and maintain detailed records of all import/export transactions for audit and compliance purposes
• Resolve customs issues, delays, and discrepancies in a timely and professional manner
• Negotiate terms with vendors, carriers, and service providers to achieve cost savings
• Analyze trade data and generate reports on import/export performance and trends
• Train and mentor junior staff on import/export procedures and best practices
• Stay current with changes in international trade regulations and customs requirements
• Collaborate with procurement, sales, and finance teams to support business objectives

• Minimum 5 years of professional experience in import/export operations or international trade
• Comprehensive knowledge of customs regulations, tariff classifications, and HS codes
• Proficiency with import/export documentation and procedures
• Strong understanding of Chinese customs processes and Shenzhen trade regulations
• Experience with logistics management software and enterprise resource planning (ERP) systems
• Demonstrated ability to analyze complex data and prepare detailed reports
• Excellent organizational and time management skills
• Strong written and verbal communication skills in English; Mandarin Chinese proficiency is preferred
• Analytical mindset with problem-solving capabilities
• Experience managing vendor and carrier relationships
• Knowledge of international trade agreements and compliance requirements
• Proficiency in Microsoft Office Suite and data analysis tools
• Ability to work independently and manage multiple priorities simultaneously
• Professional demeanor with strong attention to detail

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].