Senior Implementation Manager - Pricing

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

We’re looking for an Implementation Manager to join our Pricing squad in London. This role is a unique opportunity to have an impact on Wise's mission by enabling delivery of critical projects across all business verticals. You will play a critical part in ensuring that our pricing is fair, transparent, competitive, and implemented flawlessly across every product and route globally.

You’ll be the bridge between commercial pricing and pricing engineering teams in Wise on one hand, and global product teams that want to launch new products that need pricing support, on the other. 

Your Mission

As an Implementation Manager for Pricing you will play a critical role in ensuring efficient and effective delivery of reprices and tax changes, and related operational & process enhancements. 

Here’s how you’ll be contributing to the Pricing team: 

• Own the end-to-end execution of Wise’s global reprice process. Repricing is one of our core mechanisms to deliver on our mission of ‘Min Fees’. We operate with one of the most detailed cost & pricing structures - with the aim of ensuring that customers pay only for what they use. You will be responsible for the execution of the end-to-end quarterly reprice process -  including coordinating with stakeholders, managing timelines, managing pricing communications, and ensuring all changes are deployed accurately and on-time

• Collaborate with cross-functional teams beyond pricing (compliance, product teams, regional teams, marketing) on the reprice process execution

• Work with global product and regional teams to ensure effective implementation of new routes, prices and taxes

• Collaborate with product, engineering, finance, and compliance teams to ensure repricing-related operational processes are set up to satisfy business objectives, regulatory and audit requirements and technical specifications

• Identify opportunities to improve operational efficiency and guide product engineering teams in the development of required solutions

This role will give you the opportunity to:

• Drive excellence in the reprice delivery process, directly impacting Wise's global customer base

• Collaborate with diverse teams across Wise, gaining exposure to various aspects of the business and helping us deliver projects at scale

• Grow professionally into a leader in delivery, honing your skills in cross-functional collaboration, data-driven decision-making, and process optimisation

A bit about you:

• You’re highly customer-focussed. Customers are at the heart of whatever you do

• You have 4+ years of experience delivering outputs in complex, high-volume organizations - using a mix of product and process solutions

• You are extremely hands-on, detail-oriented, able to execute at pace, and committed to doing whatever it takes to ensure the success of the team and the processes you’re responsible for

• You are skilled in cross-functional teamwork, stakeholder management and you can influence teams to improve processes and tools 

• You’re a clear communicator who can keep a diverse set of stakeholders informed through every step of the process

• You’re comfortable working with data

Our offer

• Base salary: £90,000 - £115,000 gross/year (based on experience & interview outcomes)

• Restricted Stock Units (RSUs)

• Numerous other benefits

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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