Senior HR Technology Analyst

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

About The Role

The Global HR Technology Team is a creative community brought together to enable Verifone processes using engaging, collaborative, and leading-edge solutions that are simple, drive integrity and enhance digital people experiences.

As a Senior HR Technology Analyst and member of the HR Technology organization, you will design and implement solutions using a variety of tools including Workday HCM, Compensation, Benefits, Absence, Talent, Reporting, Integrations, and third-party applications in Talent Acquisition, Learning and Development, and Employee Engagement.

In collaboration with the Manager, HR Technology, you will partner with various cross-functional teams to help support and contribute to solutions that optimize processes, deliver value, and enhance user experience.

We do prefer to hire someone located on the east coast of the U.S. who is able to work EST hours.

Key Responsibilities

• Act as the technical subject matter expert for Workday and HR systems across the business. Provide 2nd and 3rd line support for HRIS users, translating business needs into technical solutions.

• Maintain and enhance integrations using relevant tools and APIs. Proficiency with XML, XSLT, EIB, Workday Studio, API integrations.

• Manage technical aspects of Workday modules including HCM, Advanced Compensation, Absence, Benefits, Talent and Time tracking.

• Collaborate across teams to understand current processes and identify opportunities for improvement by reviewing configurations and identifying areas to boost performance and value.

• Lead technical support during system upgrades, enhancements, and vendor-led bug fixes. Support and manage Workday release cycles – investigate changes, plan ahead and ensure smooth rollouts.

• Deliver advanced technical solutions for prioritized projects that require a variety of techniques including configuration, security, data integrity, reporting and integrations, while promoting system health, employee experience and technology capabilities.

• Assist team members, technology partners and end users with escalation level troubleshooting & technical support in Workday, including security access, data management, reports, and various queries, through ticket queue management and resolution.

Skills and Experience You'll Need

• 5+ years of HR Technology experience using Workday Systems ideally with deep cross functional knowledge in two or more of the following areas: HCM, Advanced Compensation, Benefits, Talent, Reporting, Integrations.

• Clear and concise communicator with the ability to effectively deliver messages to individuals and groups across various contexts. Skilled at influencing perspectives and driving action by presenting ideas, information, and data in an engaging, audience-tailored manner through appropriate communication channels.

• Analytical and solution-oriented, with a strong ability to identify and understand issues, evaluate data from multiple sources, and draw sound conclusions. Use logical, fact-based approaches to determine effective courses of action and make decisions aligned with known constraints and potential outcomes.

• Strong relationship builder, adept at fostering collaborative partnerships to support the achievement of work goals. You demonstrate interpersonal sensitivity, openness, and trust, enabling confidence in one’s intentions and actions.

• Exemplify integrity, consistently upholding robust security and confidentiality standards in handling sensitive information.

• Committed to achieving high standards at individual, team, and organizational levels. Demonstrate persistence in meeting or exceeding ambitious goals, and takes pride in continuous improvement and measurable success.

• Provide clear instruction, positive role modeling, and meaningful opportunities for learning and you support others in skills development, inquiry, and deeper understanding through guidance and encouragement.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.