Senior HR Services Manager Benelux

Please note: full knowledge of de Dutch language is required for this position

Are you ready to lead HR Operations in one of Rituals’ most advanced and dynamic regions?

As our Senior HR Services Manager Benelux, you are fully accountable for the design, structure and delivery of HR Operations within your region. You lead and develop your team to ensure accurate, efficient, and compliant execution of all HR administrative and payroll processes, while continuously improving ways of working and aligning them with business needs. 

At the same time, you act as a strategic partner for your Global HR and the Head of HR BNL by proactively managing expectations, clearly voicing local needs, and sharing input to shape and prioritize the global HR roadmap. You are responsible for translating global initiatives into local execution with your team, ensuring proper planning, resource alignment, and sustainable delivery across all ongoing and future projects. Your role bridges day-to-day excellence with long-term impact - covering three CLA’s, two service hubs (Amsterdam & Antwerp) and 3.800 employees.

What you will do

You lead a team of approximately 16 HR professionals (6 direct reports) and ensure that HR administration, payroll, personnel changes and all annual HR cycles are executed flawlessly. You bring clarity, governance and rhythm to our operations in a region with high expectations, continuous change and strong stakeholder visibility.

You collaborate closely with local HR, HR Business Partners, Retail stakeholders, Global HR and Finance - turning insights into improvements and ensuring alignment between regional realities and global direction.

Your impact

• You safeguard the accuracy and compliance of HR Operations for the Benelux
• You bring structure, ownership and growth to the HR Services team
• You streamline processes, tools and workflows to reduce complexity and drive efficiency
• You lead local execution of global HR initiatives
• You provide data-driven insights that influence key business decisions
• You represent a mature region that sets the benchmark for other markets

What you’ll bring

• Strong HR Operations background (Benelux preferred)
• Experience leading and developing teams (4 to 5 years)
• Confidence in navigating high-volume environments
• A proactive, structured and solution-oriented mindset
• Strong stakeholder management and communication skills
• The ability to balance operational execution with long-term transformation
• Flexibility in your work location: we work with an 80/20 hybrid model, meaning approximately 80% of your time is office-based. This will typically be 3 days in Amsterdam and 1 day in Antwerp, with the remaining time flexible.

YOUR PATH TO A NEW CAREER

Grow with us! The next steps are:

• Apply via our website (make sure you meet the requirements and tell us why you apply)
• Our recruiter will contact you within 10 working days.
• A first interview follows in our Central Head Office in Amsterdam. 
• You do an online assessment.
• You have the second interview.
• In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter is happy to speak to you via [email protected].

Please note that applications via e-mail and LinkedIn are not taken into consideration. 

We kindly ask recruitment agencies to refrain from acquisition efforts. Unsolicited CVs or resumes will not be taken into consideration and will be treated as not received