Senior HR Generalist

About Us

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Our People Team is at the center of this! The People Team - is responsible for supporting our warehouse employees and operations by providing comprehensive HR services directly within the market. Interested? Learn more below.

We are looking for Sr. Generalist, Field HR (Warehouse) to join our growing team. This position will be hybrid, spending 3 days per week on-site at one of our Texas or West Regional locations. This position reports directly to the Sr. Manager, People.

How you’ll make an impact:

• Serve as the primary contact for Tier 1 HR inquiries and tickets, providing timely resolutions.

• Partner with site leadership to successfully roll out People team initiatives.

• Coordinate and manage end-to-end recruitment and onboarding processes for all warehouse sites network wide.

• Support site leadership with all day to day people/HR areas to include: Payroll questions, training, candidate screening, interview scheduling, and offer processes.

• Conduct disciplinary and Performance Improvement Plan (PIP) reviews for the West region.

• Intake, lead and conduct HR investigations to ensure fair and consistent outcomes

• Manage employee ADA accommodation requests in compliance with company policies and regulations.

• Generate essential HR reports and track key talent acquisition metrics

About you:

• 3+ years in an HR Generalist or HR Shared Services capacity within a warehouse or field environment.

• Strong understanding of recruitment and onboarding processes.

• Experience with disciplinary actions and Performance Improvement Plans.

• Ability to generate and analyze HR reports and use Google workspace (or MS equivalent)

• Demonstrated ability to integrate use of AI into workflows

• Some prior experience supporting organized labor populations.

• Demonstrated ability to influence leaders of front line employees

• Must reside in a commutable distance to one of the following locations: Los Angeles, CA, Houston, TX, Dallas, TX, Austin, TX.

• Ability to travel to additional locations (<20%)

• Multistate employer experience strongly preferred with an emphasis on CA state experience

• PHR or SHRM-CP certification preferred

Compensation for this role is between $85,000 - $100,000

What you’ll love about Odeko:

• Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!

• Competitive compensation, healthcare benefits, and opportunity for equity

• Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.