Senior HR Generalist

An exciting opportunity has opened up for an HR Generalist to provide strong HR and administrative support to our Faithful to Nature (FtN) retail teams in Cape Town and Johannesburg. This role, reporting to the HR Manager, will also work closely with the Retail Manager to ensure seamless HR operations that align with FtN’s goals and values.

The position primarily supports the Faithful to Nature brand, with occasional travel to retail locations as required.

You will collaborate with a dynamic and supportive team that values innovation, excellence, and a shared commitment to making a positive impact. FtN’s culture emphasises innovation, collaboration, and sustainability. You will play a critical role in building and maintaining this culture within a high-performance retail team.

You will also be part of the Silvertreebrands group which is a purpose-driven, premium e-commerce company. Committed to creating a positive work environment that aligns with our values: "good for you, good for the planet."

Key Responsibilities

Recruitment and Onboarding

Collaborate with management to understand staffing needs and create job

Source, screen, and interview candidates for vacant

Draft and post job

Shortlist and schedule interviews with

Conduct reference checks and verification (qualifications, criminal, ).

Manage onboarding: prepare offer letters, contracts, job descriptions, and collate all necessary documentation (e.g., tax registration, bank details, IDs).

Employee Relations and Culture Building

Address employee queries related to conditions of employment, contracts, and company

Manage grievance processes, disciplinary actions, and performance management

Schedule and prepare documentation for meetings and

Collaborate with leadership to build a “single team” culture across a geographically dispersed retail team.

Support initiatives to align retail teams with company values and

Training and Development

Identify training needs and coordinate training

Assist the team in compiling information for the Workplace Skills Plan (WSP) and Annual Training Report (ATR).

Maintain accurate training records and assist with training

HR Administration

Maintain and update employee records, including personnel files and HR

Track and manage leave, absenteeism, and

Payroll

Capture payroll data accurately and in a timely

Resolve payroll queries and ensure compliance with labour

Accurately process leave, overtime, and night shift data on Simple

Policy Implementation

Ensure consistent application of company

Create awareness about company policies and support their

Key Requirements

3-5 years of experience in an HR administrative or supervisory

Relevant qualification in Human Resources or a related

Experience with HR software (e.g., SimplePay, PaySpace) and recruitment platforms (e.g., BambooHR).

Skills and Competencies

Strong attention to detail and

Excellent interpersonal and communication skills (verbal and written).

High level of flexibility and

Strong organisational and time management skills, with the ability to prioritise and meet

Proficiency in computer skills (e.g., MS Office).

Ability to work effectively in a team and

Good knowledge of BCEA and LRA legislation.