Senior Hauling Dispatcher

We’re looking for a calm, organized, and resourceful individual to join our team at Astro Towing as a Senior Hauling Dispatcher. This role is ideal for someone who enjoys solving problems, thinking on their feet, and coordinating multiple moving parts in a fast-paced environment. You’ll play a key role in keeping operations running smoothly by helping coordinate trucks, trailers, drivers, and customer requests. While previous hauling or dispatch experience is considered an asset, it is not required. We provide hands-on training and support to help you build the knowledge and confidence you need to succeed.

This is a fast-paced, detail-oriented role where priorities can shift quickly and no two days look the same. With experience, you’ll develop a strong understanding of logistics, fleet coordination, transportation operations, and customer service within the industry.

What We’re Looking For

We care more about how you think and work than what’s on your résumé. You’re a great fit if you:

Stay calm and focused when things get busy or change quickly

Enjoy solving problems and making decisions in real time

Can see the “big picture” while managing multiple moving parts

Communicate clearly and confidently with both customers and team members

Are organized and detail-oriented

Take initiative and look for solutions, not just problems

Work well as part of a team and support others when needed

Are comfortable learning new systems and processes

What You’ll Be Doing

Managing incoming calls, emails, and requests for hauling services

Coordinating and dispatching trucks, trailers, and equipment based on job requirements

Planning routes and schedules to ensure efficient and timely service

Communicating job details, requirements, and updates to drivers

Providing customers with updates, timelines, and support

Adjusting plans as needed to handle delays, changes, or unexpected issues

Coordinating documentation, permits, and job-related details

Monitoring active jobs to ensure smooth execution and completion

Working closely with management and the operations team to support daily planning

Helping prepare schedules and assignments for upcoming shifts

If you enjoy solving problems, coordinating moving parts, and playing a key role in keeping operations running smoothly, we’d love to hear from you. An acceptable criminal record check is required.

Visit www.astrotransport.ca to learn more about us!