Senior Global Benefits Specialist

Real (Nasdaq: REAX) is a publicly traded, fast-growing global real estate brokerage powered by technology and driven by people. Since our founding in 2014, we’ve been reimagining the residential real estate experience. With operations across the U.S., Canada, India, and the District of Columbia, we’re leading the industry with our cutting-edge platform that empowers agents, simplifies the buying and selling journey, and unlocks greater financial opportunities.

At Real, we believe in pairing Tech x Humanity to create something truly different.
Learn more at https://www.onereal.com/

Work Schedule: 2:30 pm to 11:30 pm IST (subject to daylight saving time adjustments)

About the Role:

We’re looking for a Sr. Global Benefits Specialist to join our HR Operations team. In this role, you’ll support the administration of global benefits, leave programs, and immigration matters, ensuring a seamless employee experience across the USA, Canada, and India. The ideal candidate is detail-oriented, highly organized, and a strong individual contributor who thrives in a fast-paced environment. This is a great opportunity to take end-to-end ownership of key HR operations processes, work cross-functionally, and drive impact at scale.

What You’ll Do:

Benefits Administration:

• Primarily responsible for the administration of employee benefits programs, including health insurance, retirement plans, and other voluntary benefits in the USA, Canada, and India

• Process benefits enrollments, changes, and terminations

• Liaise with insurance brokers, carriers, and retirement plan vendors to troubleshoot enrollment and coverage issues

• Serve as a point of contact for employee benefits inquiries and escalate complex issues as needed

• Manage the company retirement plans in USA, Canada and India

• Partner with external 401k auditor to drive compliance with plan requirements and successful completion of annual audit

• Lead the benefits open enrollment processes

• Facilitate a company-wide wellness program

• Ensure COBRA events are triggered and managed as designed

• Own completion of ERISA compliance reporting requirements

• Administer and troubleshoot FSA accounts access and funding

• Reconcile benefit invoices and submit them for payment

Leave Administration:

• Collect documentation for federally and state-mandated leaves in the USA, Canada, and India and present to the HR Manager for review and approval

• Act as the main point of contact for employees regarding leave options

• Track leave balances

• Control system access during leave periods

• Coordinate communications with employees on leave regarding their return

HR Operations Support:

• Support HR Operations team members with miscellaneous needs such as employment verifications, report requests, etc.

• Serve as backup for regulatory reporting, troubleshooting HRIS issues, employee onboarding and offboarding, and background check processing

Work Visa Sponsorships:

• Liaise between our immigration attorney and internal stakeholders on completing visa renewals and green card applications;

• Monitor timelines, review drafts of documents and procure required signatures to ensure visa processes are moving smoothly and swiftly

Learning Management:

• Conduct new hire orientations in USA, Canada and India

• Prepare “how to” tutorials (Loom, PDF) detailing every day HR functions for employees (how to enter my performance review, how to approve my team’s time off etc);

• Administer and promote a learning management system to enhance the skillset base across the organization;

• Facilitate registrations for management approved trainings if needed

What You’ll Bring:

• Strong organizational and administrative skills with high attention to detail

• Proven ability to own processes end-to-end and execute independently

• Ability to manage multiple tasks and work across global teams

• Strong communication and problem-solving skills

• Familiarity with HR systems (HRIS, benefits platforms, LMS tools), including experience with Rippling preferred

• Ability to handle sensitive and confidential information with discretion

Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• 4+ years of experience in HR Operations, benefits, or leave administration

• Experience supporting global teams (USA, Canada, India) is a must

How We Work: Our Operating Principles

Our Operating Principles are the blueprint of Real’s culture. They guide how we show up, make decisions, and bring our mission to life every day:

• Be Agent Obsessed: We design every decision around creating value for our agents and their clients.

• Move Fast with Purpose: We act with urgency, clarity, and focus—without compromising our standards.

• Own Your Outcome: Effort matters, but results matter more. We adapt, learn, and improve.

• Be Bold; Challenge Often: We challenge assumptions, rethink “the usual,” and push for smarter, simpler solutions.

• Win Together: We set high standards, collaborate deeply, and celebrate shared success.

Additional Details:

• Location Requirements: Candidates must be based in India to be considered.

• Physical Requirements: Ability to sit for long periods of time.

Our Commitment:

Reax Technology Platforms Private Limited is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome applicants of all backgrounds and identities, and we do not discriminate on the basis of race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, citizenship, veteran status, or any other status protected by applicable law.