Senior Fraud Strategy Manager

Senior Fraud Prevention Strategy Manager

📍 Location: Berlin Office 🇩🇪

💡 Team Description

The Global Fraud Strategy team sits within Risk & Compliance and shapes SumUp’s global approach to fraud prevention across our products. The team designs the systems, governance frameworks, and data-driven strategies that protect merchants across onboarding, payments, banking, and card products. This role collaborates closely with Product, Data, Engineering, and Operations teams to develop scalable fraud prevention strategies that support SumUp’s continued growth across Europe.

🚦 What You’ll Do

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Define and drive fraud prevention strategies across SumUp’s EU products including onboarding, payments, cards, and business accounts

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Design and optimise decision rules, scoring models, and fraud control frameworks to reduce fraud losses and chargebacks

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Partner with Product, Engineering, and Operations teams to assess fraud risks in new features and product launches

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Lead proof-of-concepts for new fraud tooling, automation solutions, and AI-driven detection capabilities

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Build and monitor dashboards tracking key fraud metrics such as fraud rates, chargeback ratios, and internal decline rates

🙌 You’ll Be Great for This Role If…

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Extensive experience working in fraud prevention within payments, cards, or banking environments, including scheme rules and regulatory requirements.

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Advanced analytical skills with strong SQL proficiency and the ability to translate complex data insights into actionable fraud strategies.

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Experience collaborating with product-led organisations and influencing product design decisions from a risk and fraud perspective.

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Strong stakeholder management capabilities with experience working cross-functionally with Product, Engineering, Data Science, and Operations teams.

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Practical experience with fraud tooling, rule engines, and scoring models such as NOTO, Mastercard Connect, or similar platforms.

💚 Why You Should Join SumUp

🇩🇪 Berlin

• 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

• 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

• 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success

• 📚 A dedicated annual L&D budget of €2000 for your individual development, which you can be used to attend conferences and/or advancing your career through further education

• 💶 A corporate pension scheme where we match up to 20% of your contributions

• 🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days

• 🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches

• 🌴 Break4me: 1-month sabbatical after 3 years of service

• 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.