Senior Fraud Operations Associate

About WeFi

At WeFi, we’re on a mission to make money movement and management effortless for people and businesses around the world. Our approach focuses on minimal fees, maximum ease, and full speed. Whether it’s sending money internationally, spending abroad, or managing cross-border payments, we simplify life and save our customers money.

As part of our team, you will help us build an entirely new network for the world’s money, for everyone, everywhere.

About The Role

We’re looking for a Senior Compliance & Fraud Operations Associate to sit in the Fraud Operations team and help turn our AML policies into day-to-day operational reality. You’ll be hands-on with complex investigations, transaction & fraud monitoring, ongoing due diligence (ODD/EDD), Travel Rule, and will use SQL to pull and analyse customer, transaction and device data to spot patterns, close gaps and improve our control framework.

This is a senior individual contributor role: you’ll still work alerts and cases, but you’ll also help design workflows, tune rules, propose new controls, and act as a go-to person for operations across Compliance and Fraud.

You will report to the Fraud Operations Lead and work closely with our Customer Success, Engineering and Data teams.

Key Responsibilities

Lead complex investigations across KYC, transaction monitoring, card, ITO and on-/off-ramp flows, tying together internal data, partner info and on-chain analytics to reach clear, defensible decisions.

Operationalise regulatory requirements by turning AML obligations (TM, fraud monitoring, ODD/EDD, Travel Rule, sanctions) into concrete workflows, processes and controls.

Use SQL to drive decisions, writing and reviewing queries to pull customer, transaction and device data, back-test rules and quantify risk scenarios.

Tune and maintain monitoring rules in partnership with Fraud, Compliance and Data, refining thresholds and logic to reduce false positives while catching real risk.

Own ODD/EDD reviews for higher-risk customers, assessing SoF/SoW, geography, product usage and counterparties against our risk appetite.

Handle partner escalations end-to-end, including bank/processor cases, recalls, chargebacks, disputes and sanctions hits, ensuring timely, well-documented responses.

Draft high-quality narratives that clearly explain what happened, why it matters, and the rationale for account actions or reporting decisions.

Identify trends and gaps from alerts, disputes and investigations, and feed these insights into product changes, new rules, or process improvements.

Support playbook and training development so first-line teams handle low-risk scenarios confidently and escalate the right cases with the right evidence.

Required Experience

4+ years of financial crime experience in AML, fraud, investigations or compliance operations, ideally in fintech, payments or crypto.

Practical EU regulatory framework (MiCA) knowledge, with a track record of turning regulatory text into real-world controls, workflows and documentation.

Able to use SQL to query large datasets and answer open-ended risk questions, is a plus.

An investigator’s mindset, able to work with incomplete information, and justify risk decisions with clear logic and evidence.

Experience with compliance/fraud/AML tools and comfort working across multiple vendor platforms and internal systems (e.g. Chainalysis, Elliptic, Sardine, Sift, ComplyAdvantage, Hummingbird, WorldCheck One, LexisNexis, etc.)

Excellent written and verbal communication in English is a must. You will be expected to explain complex cases, write documentation and produce reports for key stakeholders.

Collaborative working style, able to partner effectively with other departments in a fast-moving environment.

Bias for action and ownership, taking responsibility for ambiguous problems and driving them through to resolution.

Why Join Us?

Be part of an ambitious early-stage team and project.

Work in a dynamic, fast-paced environment.

Get experience and work on the cutting edge of DeFi and cryptocurrency.

Flexibility to work remotely and manage your own time.

Competitive compensation and the opportunity to grow within the company.