Senior Field Service Technician

What we’re building

Every idea starts with a problem. Ours was simple: Boats are special — but they’re loud, pollutant, unreliable, and stuck in the past. Gas-powered boats dominate not because they’re great, but because no better option has existed. Until now.

Arc is here to change that. We’re building 100% electric boats from the ground up — quicker, quieter, easier to maintain, and better for the water they ride on. We’re not just swapping gas for batteries. We’re rethinking every detail on the boat — from propulsion and powertrain to software and ownership model — applying first-principles engineering from aerospace and EVs to deliver a better boating experience.

Electric boats haven’t taken over yet. The tech hasn’t been ready. The talent hasn’t been focused here. That’s our opportunity — and we’re moving fast.

Who we’re looking for

We’re looking for someone who’s fired up by our mission and ready to build. You’ll thrive here if you adapt quickly, take ownership, and care about the details.

This is a full-time, role at our Los Angeles headquarters with 75% travel. You’ll report to Supervisor, Field Service and work closely with a lean, high-trust team where everyone’s work matters.

Core responsibilities

• Maintaining and servicing customer boats in the field as well as our fleet of internal boats

• Contributing to improving service standards, protocols, and processes

• Collaborating with engineering and production teams to implement improvements on boat designs, production methods, or service processes.

• Becoming an expert in assembling, troubleshooting, and disassembling all major boat systems

Basic qualifications

• High school degree or GED certification

• Proficiency using mechanical and electric hand tools

• 2-5 years experience experience building and troubleshooting electromechanical systems such as electric motors, batteries, sensors, electronics, controls, pneumatics, etc, experience with electric/hybrid vehicles a plus

• Willingness to travel nationally at least 50% on average, and up to 75% during busy periods

• Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets

• Ability to stand 6-10 hours per day and lift up to 50 lbs

• Ability to cultivate positive relationships with all external parties while working in the field

• Ability to operate independently and make technical decisions supported by data

• Excellent written and verbal professional communication skills

Bonus qualifications

• Prior experience in a fast-paced manufacturing setting

• Experience with fiberglass, gel coat repairs or detailing

• Comfortable pushing an intense but sustainable pace

• Experience driving and trailering boats

• Enthusiasm for boating and clean energy

At Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You’re always welcome to reach out even if you don’t meet many of these qualifications. Passion and aptitude make up for a lot.

Our values

We move with urgency and build with care. We value these five things above all else:

• Ownership over both your work and the company’s success

• Empathy for colleagues and for customers

• Humility in problem solving and collaboration

• Pragmatism for navigating ambiguity quickly and sensibly

• Inclusion of different backgrounds, opinions, cultures, and perspectives.

We want people who share and embody these values. It is vital that our values align - we’d be happy to elaborate on any or all of these during the interview process.

What we offer

We don’t think great work happens by accident. We invest in the people building Arc — because when you’re supported, you do your best work.

• Hourly Wage: S3: $39/hr S4: $42/hr

• Ownership – Equity in Arc

• 99% employer-paid health coverage – Medical, dental, and vision

• Arc Water Fund – Annual stipend to get out on the water, however you choose

• Captain Training – Get certified to take the boat out with friends and family

• 401(k) access – Plan your future

• Semi-annual bonuses – Tied to your impact, not just your tenure

• Daily team lunches, snacks, and good coffee while onsite

• Parental leave – Because family comes first

• Boat days – Yes, we actually go out on the water. A lot.

• A chance to define the future of boating

The ability to drive positive environmental change through your work

Hope to hear from you soon!

The Crew at Arc