Senior Expert Operational Resilience & Framework Management (all genders)

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Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

Group Business Continuity & Crisis Management strengthens the resilience and preparedness of Erste Group in the face of disruptions. The department provides a group-wide framework, standards, and guidance to ensure a consistent and effective approach to resilience, continuity, and crisis management across all entities and functions.

Working closely with business, IT, and risk teams, BCM & CM supports the integration of resilience principles into day-to-day operations and promotes a culture of preparedness and continuous improvement. The function also facilitates coordination in crisis situations and contributes to safeguarding the bank’s ability to operate reliably in a dynamic environment.

Your Tasks

• Drive the group-wide implementation and ongoing operation of the Operational Resilience framework in a business-as-usual environment

• Translate resilience principles and standards into practical processes, guidance, and governance

• Ensure critical business services can continue within defined impact tolerances during severe but plausible disruptions

• Design and oversee scenario-based testing, turn insights into action, and ensure remediation actions are effectively closed

• Act as a central subject matter expert and sparring partner across business, IT, risk, and continuity teams