Senior Expert Operational Resilience & Framework Management (all genders)
Erste Digital
Posted: May 7, 2026
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Quick Summary
Working in this role involves being a key member of a team that is shaping the future of a global banking group. Key responsibilities include working with operational resilience frameworks and managing crisis situations. Key skills required include leadership, analytical, and communication skills.
Required Skills
Job Description
Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself
Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment.
Group Business Continuity & Crisis Management strengthens the resilience and preparedness of Erste Group in the face of disruptions. The department provides a group-wide framework, standards, and guidance to ensure a consistent and effective approach to resilience, continuity, and crisis management across all entities and functions.
Working closely with business, IT, and risk teams, BCM & CM supports the integration of resilience principles into day-to-day operations and promotes a culture of preparedness and continuous improvement. The function also facilitates coordination in crisis situations and contributes to safeguarding the bank’s ability to operate reliably in a dynamic environment.
Your Tasks
• Drive the group-wide implementation and ongoing operation of the Operational Resilience framework in a business-as-usual environment
• Translate resilience principles and standards into practical processes, guidance, and governance
• Ensure critical business services can continue within defined impact tolerances during severe but plausible disruptions
• Design and oversee scenario-based testing, turn insights into action, and ensure remediation actions are effectively closed
• Act as a central subject matter expert and sparring partner across business, IT, risk, and continuity teams