Senior Experience Designer (Project Lead)

About the Role

We’re looking for a Senior UX Designer to lead one of our strategic regional banking projects. This role goes beyond executing design work, you’ll be the anchor for quality, collaboration, and cross-regional alignment across Singapore, Malaysia, and Hong Kong. You’ll work closely with Product Owners (POs), developers, and stakeholders to guide the design process from start to finish.

• Location: Singapore (with regional project scope across SG, MY, HK)
• Industry: Banking & Financial Services
• Team Structure: Leading a team of 3 (Senior & Mid Designers)
• Employment Type: 12 months contract

Requirements:
Project Leadership & Oversight

• Lead design efforts across multiple banking products with regional considerations.
• Serve as the design lead on the project team, ensuring quality and consistency in design deliverables.
• Review and guide work from mid and junior designers, providing mentorship and clear, constructive feedback.
• Represent the design team in strategic discussions and ensure alignment with business goals and technical feasibility.

Stakeholder Management & Requirements Gathering

• Collaborate with Product Owners and business stakeholders to define product requirements and UX objectives.
• Lead or facilitate discovery sessions, translating insights into actionable design goals.
• Proactively align cross-border design expectations with regional business requirements in SG, MY, and HK.

Solutioning & Design Execution

• Translate requirements into wireframes, high-fidelity mockups, and interactive prototypes.
• Utilize and contribute to existing Design Language Systems (DLS) to ensure UI consistency and scalability.
• Conduct quality checks on UI work and ensure adherence to design acceptance criteria.

Collaboration & Communication

• Work hand-in-hand with cross-functional teams (devs, PMs, POs)
• Ensure proper handoff of designs, documentation, and assets to developers.
• Actively engage in planning, reviews, and retrospectives to align on timelines and technical considerations.

Mentorship & Team Management

• Delegate design work effectively, ensuring team members are set up for success.
• Conduct regular design critiques and reviews, promoting best practices and continuous improvement.
• Support the growth of junior team members by providing coaching and actionable feedback.

Portfolio Requirement

Applicants must submit a strong portfolio showcasing:

• End-to-end UX/UI case studies with clear articulation of your role and thinking.
• Examples of work involving enterprise platforms or fintech solutions.
• Evidence of design leadership, collaboration, and measurable impact on product or user outcomes.

Qualifications

• 7+ years of experience in UX/UI design, with at least 2 years in a lead or mentorship role.
• Strong experience in the financial services or banking domain.
• Proficiency in design and prototyping tools such as Figma, FigJam, Pen and Paper.
• Experienced in building and managing responsive Design Language Systems (DLS).

Key Soft Skills

• Strong communication and presentation skills, able to explain complex design decisions to both designers and non-designers.
• Strategic thinking with a user-first mindset.
• High attention to detail, with the ability to zoom out and see the big picture.
• Comfortable navigating ambiguity and balancing user, business, and tech needs.
• Team-oriented, empathetic, and proactive in problem-solving.