Senior Executive –Industrial Equipment (IE)Process Support

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees. Konecranes Business Processes & Systems function manages the continuous improvement and development of the end-to-end processes.

Our values, Putting customers first, Doing the right thing, Driving for better and Winning together are the foundation for the culture we wish to have in the company.​ They guide the way we behave and the way we act, both internally and externally.​ They summarize what we expect from ourselves and others.​ They reflect Konecranes as a company for key stakeholders.

We are seeking an experienced Senior Executive – Industrial Equipment (IE) Process Support. The ideal candidate will bring good expertise in our corporate processes and understands our business well. In this role, you will be responsible for development, implementation and supporting IE end to end processes and tools within region.

Your key responsibilities:

• Act as an excellence champion for IE end to end process in APAC 
• Strive for commercial and operational excellence through a systematic, continuous improvement culture, based on data analytics and driven by KPA/ KPIs.
• Ensures effective utilization of Sales CRM, Configurator and SAP Processes
• Ensures process consistency through training, guidance, reviews, deep dives, best practice sharing.
• Working in collaboration with APAC and Global Configurator, SAP & Siebel teams 
• Testing and implementation of the new process features and tools through IT releases; support country key users in organizing new feature deployments
• Close networking with country stakeholders to define the business improvement ideas and with IT to translate these ideas into 1KC system and process developments
• Liaise with global teams (Tools, Products, Processes) and obtain up-to date process information, technical solutions and other relevant information to resolve process related issues.
• Awareness of ISO 14001 & 45001 standard

Competencies and skills, we expect for this role:

• Analytical mindset, good collaboration skills and a strong drive to achieve results.
• Experience with sales systems and processes
• Organized and efficient Time Management Skills
• Good understanding of comapny processes (offer to order execution)
• Be a change agent and improvement driver for equipment offer to delivery process

Qualifications: Graduation (engineering is preferred)

What we offer you:

• Opportunities for career growth and advancement within a dynamic organization.
• Inclusive and collaborative work environment that values innovation, diversity, and continuous learning.
• Competitive compensation package with performance-based incentives.
• Comprehensive benefits package including healthcare, retirement plans, and wellness initiatives.

Location: Malaysia

Reporting to: Manager, Offer Processes & Systems, IE APAC

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.