Senior Executive, Freighter Management (Operation)

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

JOB SUMMAARY

The Senior Executive, Freighter Management (Operations) is responsible for planning, coordinating, and monitoring daily freighter operations to ensure smooth execution and optimal performance. The role works closely with operations control, load control, ground handling, cargo sales, and network planning teams to maximize space utilization, maintain schedule integrity, and achieve revenue targets. This position also tracks key performance metrics such as load factor, OTP, uplift, and revenue per flight and proactively manages operational disruptions, charter requests, and aircraft availability to support efficient and profitable freighter operations.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

JOB RESPONSIBILITIES

1. Flight Planning & Coordination
Plan and monitor freighter schedules, ensuring alignment with operational and commercial objectives.
Coordinate with operations control, load control, and ground handling teams for smooth flight execution.
Monitor flight loads, uplift, and turnaround performance to ensure schedule integrity.

2. Capacity & Revenue Management
Work closely with the cargo sales and network planning teams to optimize space utilization.
Analyze load factors, yield, and capacity deployment to maximize profitability.
Support charter and ad-hoc freighter operations, ensuring commercial and operational feasibility.

3. Operational Performance
Track daily freighter performance and address operational disruptions proactively.
Prepare reports on performance metrics such as OTP (On-Time Performance), load factor, and revenue per flight.
Coordinate with maintenance and flight operations for aircraft availability and schedule adjustments.

Requirements:
1. Experience & Background

• Minimum 2–4 years in cargo operations, flight planning, freighter management, or airline operations.
• Experience working with ground handling, load control, or operations control teams.
• Familiar with freighter or wide-body aircraft operations (advantage).

2. Technical Skills

• Strong understanding of load factor, yield, capacity planning, and space optimization.
• Ability to interpret operational data (OTP, uplift, turnaround time, revenue per flight).
• Proficient in using airline operation systems and Microsoft Excel/Google Sheets for reporting.
• Ability to analyze flight performance to support decision-making.

3. Soft Skills

• Strong communication and coordination skills with cross-functional teams.
• Able to work in a fast-paced, time-sensitive operational environment.
• Detail-oriented and highly organized.
• Strong problem-solving skills, especially with disruptions or last-minute changes.

Benefits:
Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!