Senior Event Services Executive

About Element Event Solutions

Element Event Solutions is Canada’s premier provider of tent and event
services, orchestrating over 30,000 memorable events annually in partnership with top venues, caterers, planners, corporate partners, and private hosts. Established in 1911 as Chair-man Mills, our company has grown through a legacy of excellence with renowned brands including Event Rental Group, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&B Partytime, Loungeworks, MacFarlands Events, and Higgins Event Rentals.

Driven by our mission to craft engaging spaces that foster remarkable experiences and connections, we provide the infrastructure essential for Canadians to unite through social,
corporate, philanthropic, and community gatherings. Proudly Canadian-owned and operated, we are committed to family values and investing in our local communities.

Position Summary

The Senior Event Services Executive plays a key role in driving revenue growth while delivering exceptional event experiences. This hybrid role leads the full client engagement process, combining proactive business development, consultative sales, and hands-on event leadership. Acting as a strategic partner to clients and a bridge between sales and operations, this role ensures events are both commercially successful and executed to the highest standard. The ideal candidate thrives in a fast-paced, performance-driven environment and takes pride in accountability, ownership, and results. They are committed to delivering seamless and exceptional client experience from the first inquiry through event execution. Success in this role requires a proactive approach to generating new opportunities, building strong relationships within the event community, and driving business growth through disciplined sales activity and ownership of outcomes.

Key Responsibilities

Business Development & Relationship Growth:

Proactively build and manage a pipeline of new business through networking, outbound prospecting, relationship development, and strategic outreach rather than relying solely on inbound inquiries.

Develop long-term partnerships with venues, planners, caterers, corporate clients, and private hosts while building strong relationships within the local event community.

Identify opportunities to enhance events through thoughtful upselling of décor, tenting, and layout solutions.

Maintain organized CRM records and ensure timely follow-up with clients.

Contribute to revenue growth while maintaining strong pricing discipline, margin awareness, and overall profitability.

Consultative Sales & Event Strategy:

Lead meaningful discovery conversations to understand client vision, budget, and event objectives.

Provide tailored rental and décor recommendations aligned with event goals.

Prepare and present detailed proposals and revisions with professionalism and responsiveness.

Take ownership of projects from initial inquiry through execution, ensuring clarity and alignment throughout.

Event Design & Spatial Awareness
  

Apply foundational design knowledge including tablescapes, linen pairings, room flow, and overall event aesthetics.

Interpret floor plans and visualize finished event spaces.

Collaborate with clients and operations to ensure both creative and practical success.

On-site Execution & Leadership:

 Serve as the primary client contact during installation and event day execution.

Lead small crews onsite and manage timelines with confidence and clarity.

Be hands-on when required, including setting tables, placing linens, adjusting décor, and supporting installations.

Resolve inventory, venue, and timing challenges with professionalism and a solutions-first mindset.

Maintain composure and professionalism under pressure.

Professional Standards & Performance:

Manage multiple events simultaneously with strong organizational discipline.

Maintain high responsiveness to client inquiries, revisions, and event updates.

Communicate directly and professionally with clients and internal teams.

Demonstrate emotional steadiness, openness to feedback, and high personal accountability.

Stay motivated by growth, performance, and continuous improvement.

Requirements & Qualifications:

3+ years of experience in event services, rentals, hospitality, venue coordination, or event sales.

This role requires a willingness to work in a physically active environment, including assisting with event setup, moving rental equipment, and working evenings or weekends when events require it.

Strong consultative selling ability and commercial awareness.

Experience reading floor plans and supporting event design decisions.

Comfortable leading onsite teams and participating in physical event setup when required.

Strong organizational skills and ability to manage competing priorities.

Proficiency with with CRM systems and Microsoft Office