Senior Event Manager

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The Senior Events Manager works with the Sr. Director, Global Events, Field Marketing, & ABM and event team to drive prospect and customer engagement through events, trade shows, virtual events and hospitality events. This role will help set event strategy, both in the U.S. and Internationally, and will be responsible for the planning and execution of Bandwidth’s presence at events of all shapes and sizes, as well as reporting on event attendance, success, and ROI. This individual will be responsible for managing the events budget and will be expected to have a significant contribution to the overall revenue pipeline for current and future years.

What You'll Do:

• Independently leads the effort to organize and produce trade shows of all sizes, hospitality events and virtual events for Bandwidth, including budgeting, planning, lead generation strategy, logistics, project management, pre- and post-show sales outreach support, onsite execution, and vendor management.

• Manage individual event budgets

• Propose and help drive event strategy for global events, by analyzing market demand and trends and recommending new creative and targeted events to add and/or remove from the Bandwidth event plan, so as to find new sources of high value prospects who are in active buying cycles and eliminate ineffective events.

• Manage the event, providing clear and strategic guidance, feedback, and career growth opportunities. Serve as lead and mentor for event team staff and provide direction for their involvement helping with large events, as well as direction for smaller events the other team members may plan on their own.

• Achieve set revenue targets for each event

• Ensure the appropriate tracking for all events is in place and executed to measure and report on revenue impact. Work closely with the sales team to ensure proper protocol is followed and event reporting is completed post-event. Then, provide regular reporting to Sales & Marketing leadership team on the impact of events, along with efficiency metrics (cost per, ROI, etc.)

• Work closely with sales and marketing to set guidelines and strategy for pre- and post-event outreach to drive higher event ROI.

• Work closely with company leadership to ensure events are aligned with corporate goals and Bandwidht’s products and brand are accurately represented.

• Lead team of internal employees across departments that will be involved with events

• Drive all negotiations with event management companies, hotels and other vendors. Process all contracts with legal and facilitate payment with AP

What You Need:

• Four year degree in marketing, communications, business or related field

• 7-10 years in an event marketing role, preferably in B2B or the tech industry. Must have experience managing large events, preferably running shows with a $500K+ budget.

• Experience with Salesforce, Excel, Powerpoint, or similar systems and tools is a plus

• Strong written and oral communication skills

• Strong project management skills

• Strong attention to detail

• Willingness to travel, alone or with a team

• Ability to think analytically and interpret results to improve outcomes

• Metrics driven mindset with top of Sales funnel milestone awareness

• Professional, authentic and naturally conversational approach and persona

• Go-getter mentality. Team player with strong competitive spirit

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

• All new hires receive four weeks of PTO.

• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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