Senior Engineering Manager - Test Automation, Performance & Monitoring

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

The Test Automation, Performance & Monitoring team at Postman engineers the backbone of API reliability. We help organizations build large scale distributed systems reliably, allowing them to move fast without breaking things. From simulating massive load spikes to continuous production synthetics, our suite empowers developers to proactively detect regressions and honor SLA commitments. By strengthening Postman’s enterprise ecosystem, we provide the confidence needed to run the world's most mission-critical APIs.

What You’ll Do

• Understand the vision and the bigger picture of Postman and ensure the team fully understands and appreciates how their work fits into the larger scheme of things.

• Grow and develop teams, drive conversations with the engineers on topics such as career development, and align their growth with the long term vision and wider business needs.

• Own & drive the engineering/technical strategy for the team, deliver business-critical initiatives in a specified timeline and actively contribute towards the product roadmap to drive the maximum impact for Postman by defining the team’s vision, mission, & strategy.

• Participate in the end-to-end recruiting process, hiring, & on-boarding exceptional engineering talent.

• Define, measure & own key metrics for the performance of your and your team’s functional areas.

• Identify broader problems (Product features, End User Experience, Technology & Business), provide multi-quarter roadmaps to the team, embrace constraints and prioritise effectively by working with stakeholders & leadership.

• Collaborate & Partner with peers in Product, Design & Engineering to craft the best building blocks, guidelines, & standards, & evolve the team’s vision, mission & strategy.

• Be well-versed in S/W architecture and design. Be ready to be a part of design reviews (& code reviews) and ensure the right decisions are made across the development lifecycle (Both front end and back-end). Raise the bar for engineering standards, tooling and processes.

• You are responsible for the End User Experience, Performance, Security & High availability of the product and will work towards 99.99 availability.

• Be the custodian of operational & customer excellence when it comes to on-calls/incidents/performance/bugs/UX-issues.

• Provide measurable OKRs for the team and promote a culture of real-time employee feedback.

• Regularly recognise and celebrate individual engineers’ achievements, both big and small, while emphasising the importance of team success.

About You

• Bachelor’s degree in a Computer Science-related field or equivalent practical experience

• Min. 7 years of experience with software development in one or more programming languages (e.g. C, C++, Java, JavaScript, NodeJS).

• 3 years of experience in a technical leadership role, building exceptional products that deliver a delightful experience for end customers.

• 2+ years of experience in people management.

• Experience building microservice architectures.

• Exceptional written and verbal communication skills.

• Lots of smiles & empathy.

Nice to Have

• Experience in building customer-based products at scale.

• Experience working on standardising and solving common problems in engineering in a growing company

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.