Senior Engineer - Manager- Network Operations (Emiratised Role)

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Generic Accountability

• Senior Engineer - Manager as part of the team aligned to a particular service
• Ideally through experience you will enhance your skills across multiple specialisations

JOB CONTEXT

Specific Accountability

• Lead the team of the Network Engineers
• Support production networks across domestic, international, and public clouds
• Network administration and performance tuning
• High-availability management
• Network performance and problem management
• Identify and fix security vulnerabilities
• Vendor/OEM coordination
• Participate in application DR activities from the Networks side
• Major incidents/Severity 1 call handling and leading to resolution across multiple teams
• Preparation of the RCA (Root Cause Analysis)
• Adhere to Change Management Process
• Mentor other team members and junior engineers
• Implement industry-best practices (Service Improvement Plans)
• Document risks/SPOF in network designs
• Actively participate in various technology projects as a SPOC from the Network Operations team
• Works across multiple Service Delivery Teams

• 5/10 Years of Experience in Networking design and Operations
• Ability to coach and guide the team of engineers
• Ability to identify requirements and create a solution architecture that meets identified requirements
• Provide specialized hardware/ software/ network problem diagnosis/ resolution for bank’s network.
• Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect, MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
• Ability to lead design/configuration/deployment of network projects
• Routing, switching and wireless technologies and corresponding protocols
• NAT, VPN, encryption methods and technologies, MPLS Configuration
• Network Access Control technologies
• WAN Optmization and SD-WAN
• Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
• Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
• Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
• Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Experience in system performance monitoring and tuning
• Integrates software or existing solutions with existing systems
• Ability to develop test plans and quality assurance procedures
• Recommends changes in policies and procedures