Senior Employee Relations Advisor

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Senior Employee Relations Advisor is an experienced investigator and employment judgment advisor responsible for leading sensitive and complex matters across multiple jurisdictions. You will exercise independent judgment, operates with principled neutrality, and partners directly with senior leaders to navigate nuanced workplace issues.

Reporting to the Global Lead, Employee Standards & Relations, you will conduct global investigations and contribute to the advancement of ER standards, tools, and operating practices through ownership of functional workstreams and strategic initiatives.

You Will

• Lead complex investigations arising from internal reports, hotline submissions, or other escalation channels globally.

• Own matters end-to-end, including investigative planning, evidence gathering, credibility assessment, structured analysis, documentation, and defensible conclusions.

• Apply consistent, principled judgment in interpreting and applying company policy across diverse fact patterns and jurisdictions.

• Partner directly with senior leaders, HRBPs, Legal, and cross-functional stakeholders to provide clear, well-reasoned recommendations.

• Identify systemic themes and organizational signals emerging from casework and translate those insights into actionable recommendations.

• Ensure appropriate follow-through and alignment after investigations conclude, recognizing broader organizational implications.

• May facilitate complex conflict resolution interventions where appropriate.

• Contribute to the development and advancement of ER standards, tools, and operating models through ownership of — or substantive contribution to — functional workstreams and strategic initiatives.

• Leverage technology thoughtfully to enhance investigative rigor and efficiency, exercising sound judgment when evaluating emerging tools, including AI.

You Have

• 7+ years of experience conducting workplace investigations and advising on complex employee relations matters.

• A Juris Doctor (JD) degree and strong grounding in employment law principles.

• Demonstrated experience leading highly sensitive, nuanced investigations requiring discretion, credibility assessment, and sound judgment.

• Experience advising executives and senior leadership.

• Strong analytical and critical thinking skills, with the ability to synthesize complex information into clear, defensible conclusions.

• Excellent written communication skills, including experience drafting thorough investigative reports.

• High levels of discretion, integrity, and professionalism.

• Comfort leveraging technology to support investigative work and the judgment to evaluate emerging tools responsibly, including appropriate attention to confidentiality, bias, and data integrity.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:
$180,000—$270,000 USD

Zone B:
$167,400—$251,200 USD

Zone C:
$158,400—$237,600 USD

Zone D:
$149,400—$224,200 USD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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