Senior Director, HR India

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

India is one of Payoneer’s most critical and fastest‑growing regions, and this role will play a central role in shaping India as a long‑term talent hub, leadership pipeline, and capability center for the company globally.

This role reports to the Chief People Officer and serves as the senior‑most People leader in India, working closely with the global People Leadership Team and India‑based senior business leaders.

Key Responsibilities:

People Strategy & Business Partnership

• Act as a trusted advisor to senior business leaders across India, providing strategic guidance on organization design, workforce planning, talent development, and change leadership.

• Align HR strategy with business priorities to drive performance, capability, and culture across teams.

• Bring a strong India perspective into global people strategy discussions, constructively shaping and influencing global frameworks to ensure relevance, scalability, and impact in the region.

Team Leadership

• Lead, coach, and develop a high-performing HR team, ensuring clarity between HRBP and People Partner roles and strong collaboration across the function.

• Provide senior local HR touchpoint for local members of HR centers of excellence (CoEs) in India, bringing the broader team together as appropriate.

• Foster a shared team identity and ways of working that reflect our company values and regional needs.

Organizational Effectiveness

• Drive local execution of organizational design, transformation, and change efforts in partnership with global HR colleagues.

• Champion initiatives around succession planning, capability development, and engagement, tailoring them to India’s talent landscape.

• Support organizational design and change across large, fast‑scaling, and diverse teams, balancing global consistency with India‑specific talent, cost, and scalability considerations.

Operational Excellence

• Ensure high-quality, consistent delivery of core people processes such as performance management, compensation planning, talent reviews, and engagement action plans.

• Oversee the employee relations work delivered by the People Partner team—ensuring cases are handled with fairness, consistency, and compliance with India’s regulatory environment.

• Drive continuous improvement in how we support managers—enabling the People Partner team to provide practical, timely, and aligned support on everyday people matters.

• Partner with global CoEs to adapt and embed people tools and frameworks that are locally relevant and effective.

• Act as the senior escalation point for complex employee relations, compliance, or people‑risk issues in India, partnering closely with Legal, Risk, and global HR leadership as required.

Collaboration & Influence

• Serve as the key connector between India-based business leaders and global HR programs—ensuring regional insights are shared and local adoption is thoughtful.

• Represent the India region in global HR planning, contributing to the evolution of our people strategy and operations.

What You’ll Bring:

• 12+ years of progressive HR experience, including HR leadership roles and oversight of HRBP and/or People Partner teams.

• Deep knowledge of India labor law and HR compliance, with strong business acumen and experience in multinational or matrixed organizations.

• Proven success in building strong business partnerships, leading through change, and enabling team growth.

• Demonstrated ability to manage complexity while staying grounded in people-first leadership.

• Fluent in English, with strong communication, coaching, and influencing skills.

• Experience supporting large and/or fast‑scaling workforces in India, with demonstrated credibility partnering with senior business, product, and functional leaders.

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The Payoneer Ways of Working

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.