Senior Director, Consulting – Portfolio Optimisation, Asia Pacific

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

What a Consulting Senior Director – Portfolio Optimisation Practice, Asia Pacific does at VISA:

As a Senior Director in our Portfolio Optimisation Practice, you will play a pivotal role in developing and expanding our Portfolio Optimisation consulting services across the Asia Pacific region, focusing on key priority areas that will grow both Visa’s and the client’s business. One of the key priority areas will be issuer optimization. Developing large-scale projects across multiple workstreams including product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations, and identifying the roadmap and strategic initiatives to lead to implementation workstreams as a follow-up. You will contribute not only to consulting delivery but also to developing thought leadership by creating consulting practice materials such as set-plays, pitch decks, and whitepapers. This role requires engagement with our market teams across AP, supporting or leading project delivery in different geo-markets, and ensuring that they have access to best practices and the latest IP.

Key responsibilities include:

Every day is different, but a sample of the things you can expect to accomplish include:

• Project Leadership
• Business Development
• Thought Leadership to lead the delivery of Portfolio Optimisation advisory engagements across Asia Pacific.
• Project Leadership: Typically lasting 2-4 months and running in parallel, potential projects could include profitability review and roadmap design. This also involves driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions to drive growth of payments with clients, and developing industry landscape evaluations and best practices. A deep understanding of clients' businesses, particularly in the banking, credit card issuing and payment sector, and close collaboration with embedded teams to support successful execution of the recommended initiatives will be critical.
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope, and deliverables.
• Thought Leadership, Practice, and Solution Development: As one of Visa’s regional specialist practices, Portfolio Optimisation Practice also develops set plays from popular solutions/engagements and other assets that Visa’s market teams can use to scale reach and impact

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Minimum 15 years of relevant experience working within a credit card issuer – ideally running a business unit.
• Bachelor’s degree and ideally an Advanced degree (e.g., Masters/MBA)
• Deep understanding of the drivers of a successful cards business
• Experience of Acquisition & Portfolio Management.
• Strong financial acumen: Have managed credit cards P&L, at portfolio or segment level.
• Thorough grasp of the principles of risk & reward and how they impact card P&L
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Ability to translate strategy into an internal and external narrative and to connect the dots between product development, strategy development, operating plans and execution, data driven insights, business acumen and finance
• Excellent communication skills, strong executive presence, plus maturity and capability to interact and influence across multiple levels and organizations internal and external to Visa
• Excellent presentation skills, including strong oral and written capabilities
• Self-motivated and able to use own initiative with limited direction, with the ability to progress multiple priorities concurrently

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.