Senior DevOps Engineer, Team Lead

Job Title: Senior DevOps Engineer, Team Lead

Company Overview:

Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise software to rehab therapy businesses, the teams within, and the patients they serve. We have established ourselves as the go-to platform in the space, are setting a new standard in healthcare technology, and rapidly growing our market share.

We’re constantly identifying new challenges across outpatient therapy and the broader healthcare space. As a Senior DevOps Engineer at Prompt Therapy, you will play a crucial role in managing and improving our infrastructure and deployment process, ensuring scalability, security, and reliability. You will work closely with development teams to automate and streamline processes and deploy new solutions. If you're a proactive problem solver with a deep understanding of cloud environments and infrastructure automation, we want you on our team!

Why work for Prompt?

• Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.

Key Responsibilities:

• Directly manage a team of 5 other engineers, including weekly 1:1s, performance reviews, coaching/mentorship, and strategic prioritization

• Mentor up and coming engineers

• Participate and contribute to the Code Review process

• Participate in the on-call rotation

• Lead team syncs, retrospectives and other team-based ceremonies

• Conduct technical interviews with candidates to help build the Prompt Team

• Design, implement, and manage infrastructure for our cloud-based platforms (AWS)

• Create and automate deployment pipelines using CI/CD tools (Gitlab / Github Actions)

• Build, maintain, and scale containerized applications with Docker and ECS/Fargate.

• Ensure system scalability, availability, and reliability through proactive monitoring and automation.

• Troubleshoot issues in both production and development environments.

• Work closely with development teams to enhance performance, security, and maintainability.

• Manage and optimize infrastructure as code.

Qualifications:

• Experience managing people and projects

• 5+ years of experience in a DevOps or related role.

• Expert knowledge of cloud platforms such as AWS, GCP, or Azure.

• Strong experience with containerization technologies (Docker, ECS / Kubernetes).

• Experience with CI/CD pipeline design and management.

• Hands-on experience with monitoring and logging tools (Datadog, Prometheus, Grafana)

• Expertise in scripting languages (Bash, Python, Go, etc.).

• Proficient with infrastructure automation tools (Terraform, Ansible, CloudFormation).

• Ability to troubleshoot complex system issues and optimize performance.

• Excellent communication skills and the ability to collaborate across teams.

• Bachelor’s degree in Computer Science or related field (or equivalent experience).

Preferred Skills:

• Experience with database management (SQL/NoSQL).

• Experience with PHP

• Knowledge of security best practices and securing cloud environments.

• Previous experience with agile methodologies and working in fast-paced environments.

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.