Senior Design Researcher

We are looking for a Senior Design Researcher who is deeply passionate about understanding human behavior. In this role, you will leverage qualitative and quantitative research methods to uncover meaningful insights about user needs, motivations, and experiences, driving informed design decisions.

If you are curious by nature, adaptive, collaborative and always one step ahead, then join us and be a Commencer!

Responsibilities:
• Seek design critiques actively to improve the quality of the work produced, and grow with the feedback.

• Choose the right communication methods, cadence, and deliverables to convey progress and concerns to internal and external stakeholders.

• Participate in brainstorming sessions and design reviews with the design team.

• Partner with design, product, and marketing teams to understand business needs, evaluate current and future user needs design appropriate research studies to generate user-focused insights.

• Contribute to the research plan by formulating hypotheses, research questions, and quality tasks for participants.

• Handle the research logistics, recruiting and preparing participants for research, interviews, securing conference rooms, technical support, and more.

• Prepare all the required research and recording material prior to studies.

• Conduct research using a wide variety of qualitative methods and a subset of quantitative methods. Collect and record all the meaningful data during the study.

• Organize findings and analyze data writing detailed conclusions with root causes.

• Present findings and insights to a larger audience in a clear and compelling way - written and verbal.

• Contribute to company-wide knowledge ensuring future access to the completed research studies.

• Track emerging trends in the digital interface landscape, recommending new opportunities to ensure continuous improvement

Qualifications:
• An online portfolio demonstrating a passion for digital product development, and experience in diverse content and subject matter.

• BA Degree in Design, HCI, Psychology, or a related field.

• 5+ years of experience in research and experience design with digital products or services.

• A love of collaboration, self-growth, and learning.

• Proficiency in research, analytics, design tools and software.

• A passion to learn and keep up with design and technology trends.

• Strong verbal and visual presentation skills.

• Fluent in written and spoken English.

Why Commencis?

We want people to thrive at Commencis. Here’s what Commencers like about working here:

Competitive Compensation & Benefits: We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from home support and paid birthday off.

Happier Weekdays: We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture, and many more to enjoy the weekdays.

Never Stop Learning: We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.

Community & Socials: We are a tight-knit community that loves gathering. Our social activities include happy hours, workshops, new year party, breakfast & lunch get-togethers, movie nights, and our Summer Festival.

Open Culture: We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers’ voices and address any suggestions and questions you may have.

About Commencis

Join us in paving the way for a thriving digital society!

Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.

We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what’s next. We value collaboration, curiosity, and an open mindset at work.

If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!

We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.