Senior Demand Planning Manager (m/f/d)

JOIN OUR TEAM:
As a Senior Demand Planning Manager, you will play a pivotal role in shaping and executing the company’s demand planning strategy across our entire portfolio. You will take ownership of developing and refining data-driven forecasting processes, ensuring they not only support accurate planning but also enable proactive, strategic decision-making. Leveraging analytical expertise, you will assess historical performance, market dynamics, and promotional impacts to drive actionable insights. Partnering closely with stakeholders in Marketing, Sales, and Retail Campaigns, you will align demand forecasts with commercial strategies, directly influencing seasonal stock planning, campaign execution, and long-term inventory optimisation. Your work will have a direct and measurable impact on forecast accuracy, operational efficiency, and revenue performance. This position is permanent and based in Munich.

WHAT YOU'LL DO:
• lead and own the demand forecasting process for assigned portion of SKU portfolio, ensuring accuracy, timeliness, and alignment with business objectives
• drive cross-functional alignment with Sales, Marketing, Finance, and Operations, integrating market intelligence, demand drivers, and promotional strategies into forecasting decisions
• monitor and optimise forecast accuracy KPIs (MAPE, Bias, Rolling Forecast Error), conducting root cause analysis and implementing structural improvements
• evaluate and refine demand forecasts for seasonal events, promotions, and market shifts, ensuring alignment with revenue targets, marketing plans, and customer demand patterns
• champion process innovation by implementing automation, analytical enhancements, and workflow improvements to increase forecasting precision and efficiency
• mentor and develop demand planning team members, building expertise in advanced forecasting techniques and cross-functional collaboration

YOU COME WITH:
• a degree in supply chain, business analytics, statistics, economics, industrial engineering, or a related field
• 6+ years of experience in demand planning or supply chain analytics, managing complex, multi-SKU portfolios across regions
• advanced knowledge of statistical and machine learning forecasting methods (e.g., multivariate regression, time-series modelling), with a strong command of metrics like MAPE and forecast bias
• proven ability to design, implement, and continuously improve forecasting models and planning processes
• proficiency in Excel and SQL; strong experience with BI tools like Tableau or Power BI to develop executive-level dashboards
• strong communication skills and a track record of influencing senior leadership and mentoring teams; fluency in English (additional languages are a plus)

WHY WESTWING:
Aside from our awesome team and shared purpose, we offer a variety of additional benefits. Come work with us and get:• an inspiring, international, informal, and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels, and regular Q&A sessions 
• hybrid working mode with 3 office days per week
• up to 4 weeks temporary work-from-anywhere per year 
• 30 days of paid holiday per year
• a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace
• 40% off Westwing Collection and 20% off all third-party brands in our shop (each on non-reduced items), a 10% Family & Friends voucher, and Westwing vouchers for special occasions
• regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more
• health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more
• discounted green mobility options with public transport or JobRad
• company daycare “Westwing Wichtel” next to our Munich office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich
• subsidised company pension scheme  
• “Social Impact Day” p.a. to use for doing good for environment and/or society

ABOUT US:
Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department:
Operations & Logistics