Senior Delivery Manager

At LUXCLUSIF, we are dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience. As a pioneer in the global luxury resale market, we utilize advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, we ensure a seamless supply of luxury goods. Our comprehensive services cover everything from item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and individual customers alike.

PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE

We are looking for a Senior Delivery Manager to lead the successful implementation of projects within the Farfetch F-Tech Platform. This role goes beyond execution - you will be expected to drive strategic thinking, challenge assumptions, and influence decision-making while ensuring best-in-class delivery. You will manage the complete project lifecycle, working with diverse internal stakeholders and several tech teams, to help evolve the Farfetch platform.

WHAT YOU'LL DO:
• Manage the full project life cycle ensuring that project scope, milestones, and deliverables meet the needs of the project stakeholders

• Act as a thought partner to stakeholders, challenging requirements, identifying gaps, and proposing improved approaches where needed

• Assess and identify the potential risks that may affect each project and implement strategies for its mitigation

• Build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, or others) following Farfetch's Delivery Management Framework throughout the project lifecycle

• Identify, define and track meaningful success metrics (KPIs) to measure impact and inform decision-making

• Closely work with tech teams members (architecture, engineering, product, QA's, etc) to ensure the successful delivery of the initiatives, tracking progress, monitoring risks and managing dependencies

• Evaluate all deviations and propose improvement plans/actions and measure activity performance against the baseline plans

• Keep an effective communication during the whole project

• Manage top management stakeholders, both from tech areas and business areas

• Contribute to continuous improvement of delivery practices, bringing best practices from high-performing environments.

WHO YOU ARE:
• A professional with, at least 5, years' experience in Delivery Management

• Experienced in high-performance environments (e.g. Big Tech or similar scale/complexity), with exposure to complex, cross-functional initiatives

• Able to manage multiple projects/deadlines, identifying the necessary steps and moving forward through completion

• Able to easily build relationships with the different players of the tech and business areas, at different levels of the organization

• A professional with good attention to detail, an ability to assimilate, sort through and aggregate complex information

• Strong critical thinking and problem-solving skills, with the ability to break down ambiguity and propose structured solutions

• Comfortable challenging the status quo in a constructive and collaborative manner

• Strong stakeholder management skills, including the ability to influence senior stakeholders and support decision-making

• A professional fluent in both Portuguese and English.

REWARDS & BENEFITS:
• Health insurance for the whole family, flexible working environment and well-being support and tools

• Extra days off, sabbatical program and days for you to give back for the community

• Training opportunities and free access to Udemy

• Flexible benefits program.

EQUAL OPPORTUNITIES STATEMENT:
• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER:
• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent FARFETCH in order to attract candidates to a SCAM. Please be aware that FARFETCH does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, FARFETCH will never ask candidates for any form of payment during the recruitment process.