Senior Delivery Manager (Oracle CPQ implementation)

👋🏼 We're Nagarro.

We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

Responsibilities:

• Own the transformation roadmap in the geography / squad: which countries / streams, in close coordination with Services Line of Business, and in accordance with the deployment methodology.
• Align with Ops/Country stakeholders on the transformation roadmap, set the capacity planning regarding the various project roles for Digital and prepare staffing.
• Also, anticipate country staffing regarding Digital local roles.
• Together with E2E Transformation Leader Business (Power Couple), manage relationship with Ops/Country stakeholders and be the Program Digital SPOC in the assigned geography (towards BU VPs, Country Management).
• Deliver projects, report & secure feedback loop with E2E Solution Delivery manager role Ensure the delivery of the project activities, until project close.
• Coordinate with squad contributors and country/local teams on legacy applications decommissioning, in synchronization with target applications roll-out / adoption planning.
• Report on projects' status / progress, raise risks & escalations if any
• Enable adoption / value realization & secure transition to run.
• Support the roll-out of the performance management framework (KPIs, adoption, enabling processes), the setting of country performance baseline as-is and preliminary KPI targets.
• Review KPIs / performance and adoption driven by GCP&SO, and contribute to improvement action plans when relevant.

Main requirements:

• 10+ years in digital delivery and/or IT Program/Project Management and/or IT consulting.
• Strong foundations on ERP technologies (SAP & Oracle) and integration frameworks.
• Knowledge of CPQ (ideally Oracle, possibly Salesforce or other market solutions) and Service Execution platforms (ideally Salesforce ServiceMax, possibly other Salesforce modules).
• Proven successful experience and track record in large scale business / digital transformation.
• Strong interpersonal skills, with ability to communicate and convince at various levels of the organization, and in a multicultural environment.
• Fluency in English.

Good-to-have skills:

• Business Analyst experience is preferred. 
• Quote-to-Cash processes experience (Project costing / tendering, Orders) is a strong plus.
• Exposure to international settings / various geographies is a strong plus.
• Knowledge of Services Business and/or Digital Customer Relationship and/or UNIFY transformations is a strong plus.

We are looking for candidates based in Paris or nearby as the role requires a hybrid working model with 2-3 days/week at the client's office.