Senior DataOps Developer

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

About the Role

We’re looking for a Senior DataOps Developer to operate and evolve the production database infrastructure that powers Upgrade’s core financial systems.

This role focuses on operational excellence, reliability, and performance in a high-throughput production environment. You’ll work with large-scale PostgreSQL systems running on AWS, ensuring that critical financial data remains accurate, available, and performant.

This role is ideal for a developer who enjoys running production systems at scale, solving complex database performance challenges, and designing safe operational processes for mission-critical data.

What You’ll Do

• Operate and maintain high-availability PostgreSQL databases on AWS RDS supporting core financial systems

• Execute complex SQL operations safely in production environments with a zero-downtime mindset

• Monitor database health and performance using CloudWatch, Grafana, and observability tooling

• Analyze query performance and implement optimizations including indexing, partitioning, and schema improvements

• Support and troubleshoot data replication and synchronization pipelines using tools such as AWS DMS and Fivetran

• Manage and triage operational database requests during East Coast business hours

• Participate in a shared on-call rotation to support mission-critical production systems

• Collaborate with data engineering and platform teams to ensure reliable data pipelines and downstream analytics systems

• Contribute to operational standards and procedures that improve performance, scalability, security, and data integrity

What We’re Looking For

• 5+ years of experience operating production OLTP PostgresQL databases

• Strong experience administering PostgreSQL on AWS RDS

• Deep knowledge of: SQL query execution and optimization, indexing strategies, table partitioning, schema design and evolution

• Experience with PostgreSQL replication and backup strategies

• Hands-on experience performing database upgrades, patching, and recovery

• Strong troubleshooting and incident response skills in high-traffic production environments

• Excellent documentation and communication skills

• Ability to think systematically and carefully when working with production data

• Work from Canada East Coast (EST/EDT) to support business operations

Nice to Have

• Experience with geo-redundant database architectures (active/active, active/standby)

• Experience with PostgreSQL replication tools (pg_logical, AWS DMS, Fivetran)

• Experience with database management systems (Redshift, Databricks, Snowflake)

• Experience working with large-scale data replication pipelines

• Strong Linux fundamentals related to database performance and security

• Experience using modern developer productivity or AI-assisted tooling (Resolve AI, Claude, Gemini, etc.)

What We Offer You

• Competitive salary and stock option plan

• 100% paid coverage of medical, dental and vision insurance

• Flexible PTO

• Competitive 401(k) and RRSP program

• Opportunities for professional growth and development

• Paid parental leave

• Health & wellness initiatives

The compensation range of this position in Canada is $150,000 - $250,000 CAD annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.