Senior Data Support Engineer

Nix

Brazil (South America, Ukraine) Remote permanent

Posted: January 28, 2026

Required Skills

Job Description

N-iX is looking for a passionate, skilled and motivated Senior Data Support Engineer to join the team.

Our customer is the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

N-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing.

Responsibilities:

Support services include:

• Insights BI queue monitoring in ServiceNow and ticket resolution

• Provide support in production environments in all data and analytics environments

• Plan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patches

• Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure

• Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion

• Oversee development and modification efforts in all Client’s warehouse environments

• Install, configure, and provide support after implementation

Resource Qualifications: Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the AWS, Azure, Snowflake, and Databricks technology suites.

Requirements:

• Upper-intermediate English written and verbal communication skills

• Experience with CI/CD pipelines monitoring (T1) and fixing (T2)

• Experience in the support of cloud data and analytics technologies within the AWS, Snowflake, and Databricks technology suites

• Good knowledge of Data Warehouse concepts

• Strong SQL skills

• Good Python skills

• Perfect troubleshooting skills

• Readiness to communicate with end users in an effective and efficient manner

Nice to have:

• Experience with Spark

• Experience using the ServiceDesk would be a plus

• Experience working with Azure services would be a plus

• Experience building and maintaining DBT pipelines is a plus

We offer*:

• Flexible working format - remote, office-based or flexible

• A competitive salary and good compensation package

• Personalized career growth

• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

• Active tech communities with regular knowledge sharing

• Education reimbursement

• Memorable anniversary presents

• Corporate events and team buildings

• Other location-specific benefits

*not applicable for freelancers

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