Senior Data Product Manager

About the Company:

FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.

We are committed to building an inclusive work environment, and we invest in our employees by helping team members grow and develop professionally. We are developers, technologists, and business professionals who are globally-minded, customer-focused, and driven by constant innovation.

Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast and Halifax.

The Position:

FastSpring is looking for a Senior Product Manager who has operated as a Data Analyst to drive both product innovation in analytics and identify key insights from internal data to accelerate the growth of our sellers. FastSpring is a SaaS leader in subscription billing. This Product Manager will be responsible for executing the product strategy by discovering and delivering winning solutions that solve unmet needs, delights customers, and drive business growth. This position will work cross-functionality with various teams and executives to identify market growth opportunities, prioritize features, and execute go-to-market strategies.

This role will report to the Head of Product who reports to the CTO.

Responsibilities:

• Define, evangelize, and execute a data product roadmap that services our sellers needs by providing actionable insights in and out of the FastSpring ecosystem.

• Analyze payments, dispute, and revenue data to inform seller business strategies.

• Identify and prioritize new product opportunities based on internal and external research and deep understanding of customer challenges and market trends.

• Work closely with a dedicated agile development team to define user stories, research appropriate technical solutions, coordinate delivery, and drive adoption.

• Gather and synthesize user feedback from various inputs to identify, prioritize, and champion new product opportunities to drive business outcomes.

• Collaborate with internal and external stakeholders to develop business cases for new product development ideas, lead the prioritization of these ideas, and work to gain alignment across the business.

• Develop a deep understanding of the market and our users by interviewing customers and stakeholders, conducting competitive analysis, and keeping abreast of industry news and trends.

• Rigorously test and validate new ideas, present fact-based rationale for product prioritization initiatives, and establish and measure success metrics.

• Define and measure product feature success based on objective and observable criteria.

Qualifications:

• 5+ years of product management experience in a SaaS environment.

• Proficiency in SQL, Python, R, or equivalent analytical tools.

• Exceptional communicator (written, verbal and presentation); able to quickly synthesize and communicate complex concepts to a wide range of audiences.

• Problem solving and get-stuff-done attitude.

• Experience leading cross-functional teams to deliver measurable impact.

• Ability to excel in a fast-paced environment, juggling multiple high priority tasks at once.

• Experience with APIs is preferred.

• Experience with some aspects of payments including payment processors and gateways, acquiring banks, card networks, authorizations, and settlements is preferred.

Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees.
Estimated Base Pay Range
$140,000—$173,000 USD

About the Company:

FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.