Senior Data Analyst - Technical Writer - Wastewater Enterprise - SFPUC (1823) (162689)

• Application Opening: January 30, 2026
• Application Deadline: February 20, 2026
• Compensation Range: $123,656 - $150,280
• Recruitment ID: RTF0162688-01117086 (162689)

APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

• The duration of the appointment shall not exceed 36 months. 

WHO ARE WE? 

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental, and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at Careers at the SFPUC.

Wastewater Enterprise:

The San Francisco Public Utilities Commission (SFPUC) Wastewater Enterprise (WWE) operates and maintains San Francisco's combined sewer system to protect public health and the environment. These services extend across eight urban watersheds, more than 1,000 miles of pipe, 24 miles of transport and storage facilities and benefit every resident and visitor of San Francisco. WWE operates three all-weather wastewater treatment plants, one wet-weather facility, 32 pump stations, eight transport/storage facilities, and 34 combined sewer discharge structures to treat an estimated 34.6 billion gallons of wastewater in a typical year. In addition to treating wastewater, WWE also produces biosolids, a nutrient-rich soil-like product used as a synthetic fertilizer-replacement and soil amendment across the Bay Area.

Project Name:  Biodigester Facility Project - Capital Asset Planning and Startup Resources                

Job Description:

Reporting to the Workforce and Training Manager, the Senior Data Analyst – Technical Writer (1823 Senior Administrative Analyst) leads and conducts complex, sensitive analytical projects that support the Wastewater Enterprise’s capital program and operational readiness for new facilities and equipment. The incumbent plans, organizes, and performs advanced data analysis; evaluates operational and administrative impacts of new capital project assets; and develops high-quality procedural and operational documentation to ensure effective implementation and regulatory compliance.

This position conducts comprehensive reviews of manufacturer documentation, operational requirements, and equipment specifications to produce clear, accurate procedures and guidance for operations and maintenance staff. The role is also responsible for compiling, analyzing, and interpreting equipment and facility systems data to support decision-making related to startup, commissioning, operational performance, and compliance reporting.

The incumbent collaborates closely with operations, maintenance, engineering, training, and external vendor/manufacturer representatives to coordinate information, ensure accuracy, and integrate best practices into all documentation and analytical work products. The position may lead cross-functional workgroups, develop recommendations for process improvements, and support the development of policies, workflows, and administrative systems that strengthen operational effectiveness and alignment with regulatory requirements.

Essential Duties and Responsibilities:

• Conducts complex operational and administrative analysis of new facility equipment and systems introduced through the WWE capital program, including reviewing and evaluating manufacturer documentation to determine operational impacts and requirements; develops and updates standard operating procedures (SOPs) that support operational readiness, safety, efficiency, and compliance.
• Plans, research, and develops operational reference materials by collecting, organizing, and analyzing technical information from engineering, operations, and vendor sources; drafts, edits, and produces clear procedures and guidance documents used by plant personnel.
• Reviews operational and maintenance documentation for clarity, consistency, regulatory alignment, and adherence to departmental policies; establishes and maintains administrative protocols for ongoing updates, version control, and documentation governance.
• Collaborates with managers, engineers, operators, and vendor representatives to gather operational data, verify information, resolve discrepancies, and ensure that documentation reflects accurate and current practices and requirements.
• Plans, organizes, and monitors the documentation and data reference system for capital project operational materials; standardizes terminology, nomenclature, formats, and categories to support consistent and efficient access to operational information.
• Develops and maintains documentation standards, style guidance, and administrative procedures for producing operational reference materials; ensures consistency of data formats, document structure, and reporting outputs across the organization.
• Analyzes applicable local, state, and federal regulations and operating permits, including NPDES requirements, to ensure operational procedures and documentation are aligned with regulatory obligations and support compliance.
• Evaluates technical reference materials and operational data to produce accurate, accessible SOPs and guidance for plant staff; synthesizes complex information into operationally relevant and user-focused documentation.
• Coordinates the inclusion and organization of visual aids (e.g., diagrams, charts, schematics) developed by engineering, vendors, or SMEs to support understanding of operational procedures and systems.
• Conducts research, interviews subject matter experts, and performs factchecking and information validation to ensure the accuracy and reliability of all operational documentation.
• Supports the implementation of new operational procedures, workflows, and administrative systems by providing analytical review, documentation, and cross-departmental coordination.
• Liaises with engineering teams, capital program managers, manufacturers, and vendors to obtain updated technical information, resolve documentation issues, and ensure that operational resources remain current and complete.
• Performs related analytical and administrative duties as required.

Work Location: 

• 750 Phelps Street, San Francisco, CA 94124

Schedule:

• 7 a.m. to 3:30 p.m., Monday through Friday.  Hybrid schedule of one telecommute day per week may be approved following successful completion of 1040 hours of service.

Education:

Possession of a baccalaureate degree from an accredited college or university and three (3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

• One year experience performing technical writing work.
• Experience working for a large industrial corporation, utility or government agency.
• Demonstrated excellent verbal and written communication skills.
• Possession of a Class C California driver license.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

How To Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOf SanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact Human Resources Analyst, Brandon Bradley at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.