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Senior Data Analyst

GoToGroup

Bengaluru Hybrid permanent

Posted: July 31, 2024

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Job Description

About the Role

As a Senior Data Analyst at Gojek, you’ll drive strategic initiatives that create real business impact across Southeast Asia’s leading super app. You’ll work closely with Product and Business teams to transform complex problems into actionable insights through experimentation, analysis, and data visualization. From building and maintaining dashboards to automating data pipelines, your work will help shape decisions that keep our customers, drivers, and merchants delighted. If you’re passionate about turning data into meaningful stories and thrive in a dynamic, collaborative environment, this role is for you.


What You Will Do:
• Create business impact by working on strategic initiatives in Gojek focussed on analysis and experimentation.
• Build & maintain dashboards for tracking business performance and product adoption.
• Deliver insight, analysis using statistical tools, data visualization, and business use case to product and business team.
• Partner closely with Product Managers and Business teams to help them make decisions.
• Handle Gojek Product and Business team in identifying product or business opportunities and support in product delivery such as experimentation.
• Automate data extraction by creating denormalized tables or data mart based on business or product requirement.


What You Will Need:
• At least 3 years of working experience with basic statistics or product analytics. Furthermore with a strong business sense and data-driven role background
• Expert in SQL , data visualization and dashboarding .
• Comfortable working both independently with minimal guidance and in a team setting
• Ability to use critical thinking daily to manage daily tasks while being goal-oriented
• Ability to transform an ambiguous business or product problem into a well-scoped and impactful analysis; able to design simple experiments
• Exposure to visualization and dashboarding tools like Tableau, Metabase, Google Data Studio, Clevertap, Python, etc is a plus.


About The Team:
• Our Data Analyst team currently consists of 40+ people based in India and Indonesia who run Southeast Asia’s leading Gojek business. We oversee all things data and work to become a thought partner for our Business Users, Product Team, and Decision Makers. It’s our job to ensure that they have a structural approach to data-driven problem-solving. Right now, our focus revolves: how to make customers, drivers, and merchants happy and delighted. We have so far created millions of dollar impact across different journeys of customers, drivers and merchants

• We work with the PMs hand-in-glove - be it constructing a new machine learning solution or brainstorming on a problem like how do we reduce the wait time for the drive, how do we improve assortment, should we treat convenience seeking customer differently from value seeking customer etc

• As a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. Along with us coming from diverse backgrounds, we often have fun sessions to talk about everything and anything from data information to our current movie list.


About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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