Senior Customer Solutions Consultant - French / Italian Speaking

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

At Confluent, one of our core values is to Earn Our Customers’ Love. As a Senior Customer Solutions Consultant, you will be a strategic partner to our enterprise customers, helping them maximise the value of the Confluent platform. You’ll combine strong technical knowledge with customer-facing skills to guide clients on best practices, resolve complex challenges, and ensure their deployments' scalability and technical health. In this role, you’ll manage a portfolio of high-value customers, working closely with technical and business stakeholders to understand their goals, map solutions, and drive adoption of Confluent’s technology. You’ll be expected to:

• Advise customers on technical architectures and integration patterns.

• Spot opportunities to optimise deployments and influence customer roadmaps.

• Act as a trusted advisor bridging business objectives with technical execution.

This role is ideal for individuals with prior customer-facing experience in technical consulting, solutions engineering, or customer success who want to deepen their data-streaming expertise. You’ll work with some of the world’s most recognised companies on mission-critical projects, making an impact from day one while continuing to sharpen your technical and consulting skills.

What You Will Do:

• Be a Trusted Technical Partner for Customers: Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform.

• Drive Customer Outcomes: Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals.

• Collaborate Across Teams with Impact: Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption.

• Provide Analytical & Strategic Advisory: Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner.

What You Will Bring:

• Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity.

• Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning.

• Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders.

• Learning agility – adapting quickly to new contexts and a strong interest in new technologies.

• Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment.

• Proficiency in English – written and verbal.

• Please note that this is a hybrid position based in Barcelona,

What Gives You an Edge:

• Proficiency in additional languages besides English.

• Preferred but not required is a bachelor's degree in Computer Science, Data Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field, or related experience in a technical domain.

• Experience in building solutions with Apache Kafka, Hadoop, relational and NoSQL databases, message queues, APIs, and related products.

• Proficiency in Java or other modern programming languages and distributed systems.

• A basic understanding of Linux (e.g., Red Hat or Debian) is a plus, but not required

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.