Senior Customer Sales Advisor

Stannah is a family-owned manufacturing and engineering company.  Our products move people and goods in and around homes and buildings.  We make life easier for people. We do this by improving access for greater convenience and independence.  

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business.  The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. 

Senior Customer Sales Advisor Jobs in Audenshaw at Stannah - Join Our Team!

Stannah have an exciting opportunity for a Senior Customer Sales Advisor to join the Sales Department based at Audenshaw Depot.

This job will involve overseeing the day-to-day management of office operations while supporting customers throughout their sales journey, responding to enquiries about stairlifts and homelifts, and helping customers choose the best solution for their needs.

As the Senior Customer Sales Advisor your salary will be £27,500 plus OTE of £35,000 you will work Monday – Friday 8:30am – 18:00 and Saturday 09:00 – 17:00. This job is a permanent contract.

This is a great opportunity for someone with supervisory experience who enjoys delivering excellent customer service, supporting a team and working towards targets in a fast-paced environment.

To be successful as the Senior Customer Sales Advisor, it is essential that you have previous experience in a supervisory or team leadership role alongside strong communication and customer service skills, as well as experience in sales or handling customer enquiries.

Senior Customer Sales Advisor Responsibilities:

• Overseeing the day-to-day management of office operations
• Supporting customers throughout the sales process from enquiry to completion
• Responding to customer enquiries via telephone, webchat and live video communication
• Recording customer interactions accurately on the company system
• Building rapport with customers and helping identify the best product solution for their needs

Please see the full job description here: Senior Customer Sales Advisor Job Description

Senior Customer Sales Advisor Requirements:

• Previous supervisory experience
• Confident written and verbal communication skills
• Friendly, empathetic and positive approach to customer service
• Ability to work towards targets and achieve results
• Willingness to learn technical product knowledge and complete training

If you have previous experience working as a Senior Customer Sales Advisor, Team Leader, Sales Advisor, Customer Service Advisor or other similar job title and are looking for a Senior Customer Sales Advisor job in Audenshaw, please click the "apply now" button or contact us for further information.

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision

#HA

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.