Senior Customer Data Engineer - RevOps

About Elliptic

As digital assets and cryptocurrency become more widely adopted every day, our products are essential to ensure cryptocurrency is safe and accessible to all. Our solutions help to prevent financial crime and allow cryptocurrencies to be used for good. Our products are used by some of the world's leading cryptocurrency exchanges, financial institutions and government agencies to screen over $1 billion of transactions every single week.

The company has offices in London, UK, New York City, Singapore and Tokyo. We are backed by Evolution Equity Partners, SoftBank, SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group.

To achieve our mission, we depend on our incredible team of Elliptites. Our values are reflected in everything we do and every decision we make, both internally and outwardly to our customers. We actively encourage Elliptites to challenge the status quo and allow the freedom to innovate and learn every day. We encourage new ideas and learning, whether that's through collaboration, our curiosity sessions, or utilising your professional development budget — personal growth is important to us all.

The Impact You Will Have

Great commercial operations are powered by great technical infrastructure. At Elliptic, we're not just connecting systems — we're building the backend services, integrations, and internal applications that enable our revenue teams to operate at scale.

You'll be the engineer behind our commercial technology stack, building the backend systems that pull together product usage, contracts, subscriptions, and customer data — powering everything from billing accuracy to renewal forecasting to customer health scoring.

This isn't just systems integration — you're building the technical infrastructure that enables Elliptic to understand and act on commercial reality across the entire customer lifecycle, from first touch to renewal and expansion.

Build the foundation our revenue organisation runs on. You'll define how we structure, store, and access commercial data — creating the backend systems that enable data-driven decisions, accurate billing, and eventually AI-powered automation.

This role sits at the intersection of backend engineering, commercial systems, and revenue operations. You'll translate business requirements from across marketing, sales, and customer success into well-designed schemas, reliable integrations, and internal tools that make the business work.

Problems You'll Solve

"A customer is using 3x their contracted volume but nobody noticed until renewal."
You'll build the systems that track usage against contracts in real time, so commercial teams can act before it's a difficult conversation.

"We can't tell if this customer is healthy or about to churn."
You'll connect product activity, support tickets, and commercial data into a unified view that actually means something.

"Updating a contract takes three teams and a spreadsheet."
You'll build internal tools that let Ops teams manage commercial data directly, with proper validation and audit trails.

"Our CRM says one thing, our billing system says another."
You'll design the integrations and data models that make our systems agree on reality.

You Should Apply If You

• Have 5+ years of experience as a backend or full-stack engineer

• Are strong in TypeScript/Node.js (or JavaScript with willingness to adopt TypeScript)

• Are comfortable with PostgreSQL — schema design, query optimisation, understanding trade-offs

• Have built integrations between systems — REST APIs, webhooks, sync jobs, handling failures gracefully

• Find business processes genuinely interesting — pricing models, subscription logic, usage tracking, commercial metrics

• Care about code quality, but also about shipping things that work

• Want your work to have visible business impact, not disappear into a backlog

Nice to Have

• Experience with internal tool builders (Retool, Airplane, or similar)

• Familiarity with CRMs (HubSpot, Salesforce) from a technical perspective

• Background in B2B SaaS, fintech, or subscription/usage-based businesses

• Interest in revenue operations, commercial analytics, or business intelligence

• Understanding of SaaS metrics (ARR, churn, expansion, usage-based pricing)

We know Diversity and Inclusion is much deeper than just hiring, but it’s important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us. We know incredible people don’t all think in the same way. We want to be challenged every day. We believe our diverse team of individuals underpins this by bringing creative thinking and innovation to Elliptic every day. We are committed to creating a diverse, inclusive and equitable workplace, so we welcome applications from everyone, even if you may not think you fit all of the requirements of our roles. We foster an environment of psychological safety, where everyone feels comfortable to bring their whole self to work.