Senior Content Scheduler

Akcelo is an independent Brand Experience agency delivering powerful brand experiences that people love. We fuse creativity with experience design to solve business problems and generate white-space opportunities for some of the world's most famous brands and businesses.

We’re looking for a technically minded, detail-oriented Senior Content Scheduler to join our Content Scheduling team, based in Bali. You’ll be responsible for the end-to-end scheduling, QA, and delivery of client content using proprietary CMS and scheduling tools. You’ll also help uplift team output through process improvements, strong documentation, and support/mentoring of junior schedulers.

Key Responsibilities:

Own complex schedules end-to-end, including last-minute changes and dependencies

Collaborate with account managers, designers, developers, and stakeholders

QA/test content to confirm correct rendering across relevant devices/platforms

Maintain accurate records of launches, updates, and change history

Provide timely Level 2 content support, including investigation and troubleshooting

Triage issues, identify likely root cause, and escalate with clear, useful context

Contribute to improvements in workflows, QA checklists, and internal processes

Maintain and improve scheduling/support documentation and knowledge base

Support onboarding and uplift junior schedulers through training and guidance

Pull content reports on request using provided tools

Maintain a high attention to detail and strong quality mindset

Clearly communicate at all times, especially when something is unclear, blocked, or at risk

Be a reliable team player who shares knowledge and helps raise standards

About You:

Proven experience in content fulfilment, digital operations, QA, or similar delivery-focused work

Technically minded, with proven capability across a variety of software platforms

Confident learning and operating within proprietary tools and structured processes

Excellent written and spoken English, with strong comprehension and ability to follow detailed instructions

Calm, methodical problem-solver who can troubleshoot issues and communicate clearly

Strong attention to detail and pride in “first-time-right” quality

Collaborative and dependable,  you work well as part of a team 

Experience in tech environments and/or any coding background is a bonus!

Excitement to learn and be exposed to different capabilities and experiences within the agency.

The passion to champion your team within the agency!

Who are we?

Founded in 2019, Akcelo is expanding globally. We are passionate about transforming businesses through remarkable brand experiences and are guided by the following values:

Genuine – Unpretentious, authentic and genuinely good humans.

Experimental – Ditch the playbook. We make, break and build things, never fearing failure.

Limitless – We have no ceilings, no boxes, no limits to the potential.

Imaginative – We believe in magic. Creativity moves us.

Sound like something that you would love to be a part of? Click the apply button now.

Akcelo is committed to nurturing, creating and building a diverse environment. We encourage all applications from diverse backgrounds, identities, beliefs and abilities to apply for this or any role with us.