Senior Content Manager

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About The Role

We are seeking a Senior Content Manager to own and scale how we tell the Hightouch story across content, communications, and social. You’ll be the connective tissue between our story and our audience, turning complex ideas about AI, data, and modern marketing into clear, compelling narratives.

This is a highly creative, hands-on role for someone who understands excellence in storytelling, has a knack for copy that spans across content channels, and knows how to uplevel social and communications programs. One week you might be shaping a new tentpole campaign; the next you’re rolling up your sleeves to draft a report, launch a new social activation, and partner with internal subject matter experts and executives to shape our next PR moment. This role is ideal for a senior content marketer who’s already flexed into comms and social, and enjoys having a wide scope.

If you’re excited by green space to think big and execute, driving impact through our company story, and genuinely love the written word and how it moves an audience, we’d love to talk.

What You'll Do

• Determine strategic content strategies and goals, and know how to go from ideation to execution.

• Develop tentpole content campaigns with the ability to craft narrative hooks that will land with our audience.

• Connect content, social, and comms efforts so that everything from blogs to social posts to PR initiatives reinforces the right stories that drive growth.

• Act as a player-coach writer and editor: draft and refine thoughtful, POV-driven blogs, social posts, video scripts, internal/external narratives, and more.

• Partner directly with internal SMEs to shape strong points of view on AI, data, and modern marketing, and translate complex ideas into resonant stories.

• Measure the impact of content, comms, and social programs and use insights to refine our strategy over time.

• Develop and maintain our social channels in alignment with company goals.

• Manage our PR agency and drive earned media programs that support our top priorities.

What We're Looking For

• 7–10+ years of experience in B2B marketing with a focus on content, social, or communications, ideally at a fast-growing SaaS company.

• Exceptional writing and editing skills, with a portfolio that shows how you sharpen narratives, conceive creative messaging, and develop campaign or content ideas (please come with examples!)

• Ability to move seamlessly from strategy to output, even in ambiguity; comfortable designing a content or social plan and then personally drafting the assets needed to ship it.

• Strong editorial judgment and a clear point of view on what makes a good story, what doesn’t, and how to push ideas from “fine” to “great.”

• Experience partnering with executives and cross-functional stakeholders, plus a collaborative, low-ego working style and a track record of building strong relationships across teams.

• Proven experience managing social programs or PR agencies and corporate communications programs.

The salary range for this position is $150,000-$170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.