Senior Consultant (Senior Account Manager) | Corporate Communications | London

About us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation.

From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues.

Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too.

Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference.

We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society.

Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

Hanover is looking for a dynamic and talented communications professional to join our Corporate team as a Senior Consultant (Senior Account Manager).

The successful candidate will be a mid-level member of our corporate communications practice and will advise Hanover’s impressive client portfolio, while mentoring junior colleagues. Day to day, the Senior Consultant will play an important role in driving forward client account work, manage teams and contribute to new business and marketing activity.

We’re particularly keen to hear from candidates with an interest or experience in our priority sectors – financial services, food & drink, and FMCG – as well as issues and crisis management expertise.

We believe very strongly in career development at Hanover, offering tailored training to all our staff and regular opportunities for promotion. There are significant opportunities for the right candidate, with talent and ambition.

The position will be based at our London office but the successful candidate may have the opportunity to work on clients we share with colleagues in our Brussels, Dublin and Dubai offices.

PRIMARY RESPONSIBILITIES

• Develop close client relationships, play an important role in external client meetings and be the first point of contact across a number of client accounts.

• Provide strategic advice to clients and prospective clients.

• Lead media contact programmes, attend and support meetings between clients and any media.

• Develop high quality media contacts within key media targets.

• Demonstrate an active and ever-expanding new business network, identify opportunities to cross-sell services between Hanover teams and offices.

• Actively contribute to new business development, including marketing, with the possibility of project management for a suitable candidate.

• Play a central role in delivering outstanding client work on multiple accounts – including participating actively in internal account management meetings and recommending how to take advantage of opportunities and mitigate threats.

• Support junior colleagues, helping to mentor and develop talent from within the team.

PERSON SPECIFICATION

• Expert knowledge and experience of working in UK media environments.

• Prior experience within a consultancy or in-house PR/communications team, preferably within financial services, food & drink, FMCG or TMT.

• Experience in advising clients in crisis situations and managing potentially negative issues.

• Good understanding of UK PR industry with strong media contacts (particularly on national titles and with broadcasters).

• Understanding, experience and real appetite in budgeting, managing pipelines and developing new business opportunities.

• Effective time management and ability to meet deadlines, strong organisational skills.

• Excellent verbal and creative writing skills.

• Very strong team-working, collaboration and interpersonal skills.

Benefits:

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service

• 25 days’ annual leave (plus bank holidays)

• Private healthcare insurance, dental insurance and travel insurance

• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service

• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget

• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership, LiveSmart sessions on mindfulness, sleep, etc.

• Our Culture Club, with a robust social calendar all year round, Lunch & Learns and CSR activity

Diversity, Equity and Inclusion Statement +

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture.

We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to [email protected] with the nature of your request.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here.

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world.

Find out more about Hanover and working for us.