Senior Consultant | Operations, Clariti | London, UK

Join Savanta’s UK Operations team as a Senior Consultant within our Clariti, Operations Team!

Savanta is a data, market research and advisory company with teams in the UK, Americas, and APAC. Savanta is on a bold journey transforming from a traditional market research firm into a tech-first, insights-driven leader. 

This role would be working for our new brand, Clariti, the Agency for Agencies. We’re a challenger brand looking to make a big impact and innovating heavily in our tech and product offering for clients. Our flexible, consultative approach to project delivery allows our clients to work in a way that suits them. Offering audience access, online survey programming, data dashboard solutions and advanced analytics, Clariti delivers high-quality, reliable data on every project.

We work with some of the world’s best-known agencies and consultancies, including WGSN, EY, Nielsen Sports, Brand Finance, Boxclever and PwC.

This role is predominantly focused on online quantitative data collection and fieldwork.

About the Role:

This position sits within the UK Operations team, specifically the Client Service Team. The team will predominantly service new business along with legacy client accounts.  Based in our London office, this role has an expectation to be on site, 1-2 days per week.

As a Senior Consultant, you will take a hands‑on role delivering complex, high‑quality research projects, while leading day‑to‑day client relationships and helping shape project approaches.

You will work across multiple concurrent quantitative research projects, using our bespoke technology to script surveys, manage fieldwork and visualise data outputs.

You will act as a trusted partner for clients, with increasing autonomy and responsibility across key accounts. You will also support Associate Directors in driving client growth and enhancing Clariti’s delivery model.

More specifically, you will:

Lead the end‑to‑end delivery of high‑complexity online research projects, ensuring high‑quality data collection

Take a consultative approach to project scoping and set‑up

Manage fieldwork across multiple concurrent projects

Develop strong client relationships and act as the “go‑to” contact for day‑to‑day project delivery

Contribute to pitches, proposals and commercial thinking

Manage budgets, monitor costs and escalate risks

Support the wider team: mentoring new starters, sharing knowledge, contributing to onboarding and skill‑sharing sessions

Play an active role in developing Savanta platforms and internal processes

This role offers strong autonomy, client ownership and opportunities to grow into areas such as commercial development, operations and tech innovation.

About You:

The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.

The successful applicant will demonstrate:

Proven project management across concurrent, high‑volume online quantitative market research projects with strong organisational skills.

Client‑facing confidence and commercial awareness, comfortable engaging stakeholders at all levels.

Advanced knowledge of online quantitative methodologies within an agency setting and platforms.

A tech‑first mindset, with enthusiasm for innovation and process improvement.

Leadership/mentoring experience, passion for knowledge sharing and building team capability.

Clear, confident communication and the ability to prioritise effectively. 

Career progression is possible for all staff that show a passion and drive for continued successful project delivery. You’ll be part of an established, inclusive team with a flat management structure, robust career support, and key responsibility, with opportunities to specialise in commercial development, operations, or tech innovation.

And in return, Savanta offers:

Salary range: £36,000 - £44,000

Bonus scheme

Unlimited annual leave

Hybrid working

Ongoing Training & Development

Flexible working practices

Health & wellbeing package

Financial health (pension, life assurance, etc.)

Team & Company Socials

Committees for Health & Well Being, Charities & Volunteering and DE&I

Why Join Us:

With offices in the US, Canada, India and the UK, over 500 staff globally, and ambitious growth plans, Savanta offers the benefits of scale, whilst our specialists with their deep expertise and nimble teams, make life at Savanta feel more like working at a ‘boutique’ agency.

Our client portfolio includes some of the world’s most recognizable and valuable brands such as Google, Meta, Pandora, Vodafone, Samsung, Heineken, LEGO, Aston Martin, Unilever, and the Cabinet Office.

The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.

Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognizes and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs.

Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.

All candidates will be considered equally; however, we are unable to offer visa sponsorship.

We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative Al tools to write your cover letter or any questions in the application process.  We may use Al Decoders as part of the review process and if answers match to a high extent that may be factored into the review.

For information on how Savanta uses your data, please see https://savanta.com/about/careers/job-opportunities