Senior Compliance Risk Manager - Product Compliance

About the role

As Mercury continues its rapid growth trajectory, navigating an increasingly complex regulatory, partner, and product landscape is critical. Compliance is not only a requirement, but a competitive advantage that enables Mercury to move faster, build trust, and launch innovative products responsibly.

We are seeking highly motivated candidates to fill three open roles on our Product Compliance team, in the role of Senior Compliance Risk Manager, Product Compliance Advisory.

Each opening is aligned to a core product domain—Payments, Lending, or Credit Cards—and candidates will be considered based on their domain expertise.

In this role, you will partner closely with Product, Risk, Operations, and Legal to ensure Mercury products are compliant-by-design from concept through launch and scale. You will serve as a trusted advisor to product teams, helping them identify and manage compliance risk while enabling thoughtful, customer-centric innovation.

This role is designed for experienced, product-facing compliance professionals who bring deep expertise in one or more financial product domains (Payments, Lending, and/or Credit Cards). While Mercury intends to hire one role per domain, candidates capable of credibly covering more than one domain are strongly encouraged to apply.

In this role, you will:

• Work closely with cross-functional risk and product teams to bring Mercury products to market in a way that meets all relevant financial partner and regulatory compliance obligations.

• Ensure all processes and products under your area of responsibility comply with applicable rules and regulations. Stay up to date with any changes to applicable regulations, and implement necessary updates to impacted products to maintain compliance.

• Support expansion for new product launches by scoping, defining and communicating product and compliance requirements.

• Work cross-functionally to drive remediation efforts for products within your defined scope.

• Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors.

• Contribute to building a strong culture of compliance across Mercury.

Core responsibilities (applies to all specializations)

• Partner closely with Product, Risk, Operations, and Engineering to bring Mercury products to market in a manner that meets all relevant regulatory, financial partner, and network obligations.

• Advise product teams throughout the product lifecycle—discovery, design, launch, and iteration—to ensure products are compliant-by-design.

• Identify, assess, and document compliance risks associated with new and existing products, and work cross-functionally to design pragmatic mitigation strategies.

• Support new product launches and expansions by scoping, defining, and communicating compliance requirements clearly and early.

• Monitor regulatory, supervisory, and industry developments relevant to your product domain(s), assess impact, and drive implementation of required changes.

• Support remediation efforts for products within scope, including root cause analysis, corrective action planning, and execution tracking.

• Contribute to the broader Compliance function by supporting policy development, documentation standards, audit preparation, and examiner interactions.

• Help build and reinforce a strong culture of compliance across Mercury through collaboration, education, and influence.

You should have:

• 5–7+ years of experience in a compliance advisory or product compliance role, ideally within fintech or financial services.

• Deep subject matter expertise in at least one product domain: Payments/ACH, Lending, or Credit Cards.

• Demonstrated experience partnering with product teams on regulatory and compliance matters across the product lifecycle.

• Strong working knowledge of applicable consumer protection, financial crime, licensing, reporting, and conduct risk requirements relevant to your domain.

• Proven ability to evaluate new or emerging products, identify compliance risk, and develop practical, business-enabling solutions.

• Strong project management skills, including the ability to define problems, create execution plans, and drive outcomes.

• Excellent written and verbal communication skills, with the ability to influence stakeholders at multiple levels.

• Comfort operating independently in a fast-paced, ambiguous environment, with sound judgment on when to escalate issues.

• Curiosity, adaptability, and a willingness to engage with new product types and regulatory challenges.

Area of specialization

Candidates are expected to bring deep subject matter expertise in at least one of the following product domains and may have depth across multiple domains.

Payments, ACH & Network Rules

• Serve as a subject matter expert on ACH payments, including Nacha Operating Rules and Guidelines

• Advise on compliance requirements related to ACH, wires, and checks

• Interpret and apply Mastercard network rules to product design, operations, and dispute processes

• Partner with product and operations teams on payment flows, controls, monitoring, and exception handling

Consumer & Commercial Lending

• Serve as a subject matter expert on consumer and/or commercial lending compliance requirements

• Advise on applicable laws and regulations, including TILA, ECOA, FCRA, UDAAP, fair lending, adverse action, and servicing obligations

• Support compliance review across the lending lifecycle, including origination, underwriting, pricing, servicing, collections, and modifications

• Provide guidance on lending-related disclosures, marketing materials, and customer communications

Consumer & Commercial Credit Cards

• Serve as a subject matter expert on credit card compliance and Mastercard issuing requirements

• Advise on card-specific regulatory obligations, including Reg Z (credit cards), billing error resolution, and dispute handling

• Interpret and apply Mastercard rules related to issuing, authorization, chargebacks, and card lifecycle management

• Support compliance oversight of credit line management, interest, fees, rewards, and customer communications

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $171,000 - $213,700

• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $153,900 - $192,300

• Canadian employees (any location): $161,600 CAD - $201,900 CAD

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.]

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