Senior Communications Manager

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).

HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.

HackerOne Values

HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Senior Communications Manager

Remote Location: Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

Position Summary

At HackerOne, we are redefining how the world thinks about security and how companies earn trust in an AI-driven era. As a Senior Communications Manager, you will play a critical role in shaping how our story shows up in the market, from breaking cybersecurity news to high-impact media narratives and social storytelling that drives engagement and action.

This role sits within the Brand and Growth Marketing team and is designed for a modern communicator: someone who can navigate real-time moments, lead through ambiguity, and turn complex security topics into compelling stories that capture attention. You will own and execute communications strategies that elevate HackerOne’s voice in tier-one media, drive meaningful social engagement, and position us at the center of the most important conversations in cybersecurity.

At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC; Boston, MA. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

What You Will Do

Success in the Senior Communications Manager role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne:

• Lead the development and execution of integrated communications strategies that elevate HackerOne’s presence in tier-one media and drive measurable engagement across social and digital channels, applying Data-Driven Decision Making to continuously refine approach and impact

• Identify and capitalize on real-time cybersecurity trends and news moments, inserting HackerOne into relevant conversations with speed and clarity through Change Agility, ensuring the brand remains timely, credible, and differentiated

• Own external storytelling across press, social, and thought leadership by translating complex security topics into clear, compelling narratives grounded in First Principles Problem Solving

• Build and execute high-impact media strategies, including developing strong, differentiated pitches that secure top-tier coverage and position HackerOne as a category leader

• Lead crisis communications efforts, including message development, rapid response coordination, and media engagement, maintaining composure and clarity in high-stakes situations through Change Agility

• Drive a modern, attention-oriented social media approach that goes beyond standard posting—experimenting with formats, narratives, and channels (including video) to expand reach and engagement

• Apply an AI First mindset to scale communications impact, leveraging AI tools to enhance content creation, media monitoring, trend identification, and workflow efficiency

• Manage and provide strategic direction to external PR agencies and contractors, ensuring alignment with business goals, quality of execution, and consistent storytelling across channels

Minimum Qualifications  

• 7+ years of experience in corporate communications, public relations, or a related field, with demonstrated success securing tier-one media coverage

• Proven experience in crisis communications and managing high-visibility or high-pressure external narratives

• Strong storytelling and media instincts, including the ability to develop compelling pitches and translate complex topics into clear, engaging content across both traditional and social channels

• Demonstrated experience owning or significantly contributing to social media strategies that drive business impact, including aligning content to growth marketing campaigns, increasing audience engagement, and contributing to pipeline or conversion goals

• Demonstrated experience using AI tools to improve communications workflows, content development, or media engagement

Preferred Qualifications

• Experience operating in fast-moving technology or cybersecurity environments, with an understanding of industry trends and narratives

• Deep understanding of modern social media dynamics, including experience driving engagement through creative, non-traditional approaches

• Experience leveraging video content as part of communications or social storytelling strategies

• Established relationships with relevant media, journalists, or influencers in technology or cybersecurity

Compensation Bands:
Tier Guide

Tier A: $140-150k Base

Tier B: $127-150k Base

#LI-Remote

#LI-KM1

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

*Eligibility may differ by country

We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.