Senior Communications Manager, Internal Communications

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society’s toughest challenges — from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work.

The Team

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward.

Operations consists of our Marketing & Communications, Central Tech, Finance, People, Real Estate/Workplace/Events/Facilities/Security (REWFS), Strategy & Operations, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

The Opportunity

The Senior Communications Manager, Internal Communications role at CZI is an opportunity to develop and execute internal communications strategies to support dynamic organizations like Biohub, a nonprofit medical research organization leading the new era of AI-powered biology to cure or prevent disease.

In this role, you will be responsible for shaping and supporting an internal communications program that informs, engages, and inspires employees by bringing our mission and work to life, fostering a clear understanding of our strategies across the science and education organizations we support, and advising the leadership team on messaging and delivery.

This role sits on the Marketing & Communications team and reports to CZI’s Senior Director of Internal Communications. Success requires extensive engagement and collaboration across a matrixed organization, with partnerships across teams like Biohub, Learning Commons, Legal, and Operations.

What You'll Do

• Manage and optimize internal communications editorial calendar and core channels, including monthly org-wide all team.

• Produce internal communications plans during times of change, transition, or crisis, ensuring that messages are timely and considerate.

• Develop, lead, and execute internal communications projects and campaigns that engage employees, foster a collaborative culture, and support our mission and goals.

• Develop internal communications strategies, messaging, and materials for executives, including remarks and written correspondence to employees.

• Track and analyze key internal communications data and metrics to inform and improve internal communications strategies.

What You'll Bring

• 8+ years of experience as a communications leader who has managed the development and execution of internal communications strategies, including change and crisis strategies, for a high-profile organization or company.

• Strong attention to detail and project management skills, including the ability to manage multiple projects simultaneously.

• Willingness and ability to work collaboratively across a dynamic, highly matrixed work environment and navigate multiple dependencies and stakeholders to deliver results.

• Advised and supported high-level executives/principals, including crafting executive communication materials.

• Superior skills in writing, content production (e.g. email, intranet content, videos, presentations), event design (e.g. offsites), project management, and written and verbal communication

• Experience launching and/or managing an intranet platform and its content is a plus.

Compensation

The Redwood City, CA base pay range for a new hire in this role is $171,000 - $235,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.

Benefits for the Whole You

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible.

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.

• Paid time off to volunteer at an organization of your choice.

• Funding for select family-forming benefits.

• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Hybrid