Senior Commercial Manager

About Tabsquare:

Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At TabSquare, we believe dining is more than food – it’s about connection, celebration, and community. Our mission is to reimagine the way people dine and restaurants grow.

We empower thousands of restaurants and small-medium businesses across 10+ APAC markets with AI-powered ordering and engagement tools that democratize digital growth and create memorable dining moments for millions of customers.

Learn more at www.tabsquare.ai

We’re looking for a highly accomplished and strategic Senior Commercial Manager (Enterprise) to take ownership of the strategic, high-value enterprise accounts and lead new client acquisition strategies across the enterprise segment in Australia and New Zealand.

This is a senior individual contributor role focused on driving high-impact, transformative revenue growth. You will be responsible for structuring and negotiating the complex, multi-year deals. You'll work directly with some of the region's most influential F&B brands—helping them unlock growth through TabSquare’s cutting-edge technology.

What You’ll Be Driving

• Strategic Account Leadership

• Define and execute the growth strategy for a portfolio of the most critical enterprise accounts—establishing C-level relationships and acting as the trusted commercial advisor to maximize lifetime value and regional success.

• Leverage deep market and client insights to identify and capitalize on transformational growth and upsell opportunities, ensuring maximum platform adoption and sustained value realization.

•  New Enterprise Acquisition:

• Identify, pitch, and close new enterprise clients through tailored outreach, industry events, and referrals.

• Manage full sales cycles from initial conversation to contract, navigating complex stakeholder landscapes.

•  Revenue & Retention:

• Meet and exceed sales targets across both new logo acquisition and existing account growth.

• Drive industry-leading client retention rates through proactive, executive-level account governance and continuous demonstration of ROI and partnership value.

• Stakeholder Engagement:

• Work closely with C-level and senior stakeholders across marketing, operations, IT, and procurement to build trust and influence decision-making.

• Serve as the primary Strategic Advisor to clients, translating their enterprise objectives into TabSquare-led commercial and technology solutions.

• Sales & Pipeline Management:

• Maintain CRM hygiene and deliver highly accurate, data-backed revenue forecasts to the leadership team, ensuring high-velocity deal momentum.

• Use data-driven insights to prioritize opportunities and shape regional sales effectiveness strategies.

•  Cross-functional Collaboration:

• Work closely with Product, Marketing, and Implementation teams to deliver seamless customer experiences and gather feedback for continuous improvement.

• 8+ years of experience in B2B sales or account management, with a strong track record in managing enterprise clients and complex deal cycles.
• Proven success in solution selling to large F&B groups, hospitality chains, or multi-location businesses.

• Experience with SaaS or enterprise technology platforms—especially in POS, ordering, payments, or guest engagement—is highly preferre

• Exceptional communication, negotiation, and stakeholder management skills—able to influence senior decision-makers with confidence and credibility.

• Strong understanding of the Australia and New Zealand enterprise F&B market, including buying behavior, procurement processes, and ecosystem dynamics is preferred.

• A results-driven mindset with strong ownership, resourcefulness, and a passion for driving customer success.

• Proficiency with CRM tools (e.g., Salesforce, Pipedrive) and a data-informed approach to sales strategy.

Why Join TabSquare

• Redefine the Future of Dining - Build AI, fintech, and digital solutions that transform how restaurants operate

• Create Lasting Impact, Fast - We take ownership, move with speed, and focus on what truly matters. See the real-world results of your work quickly and tangibly.

• Grow as a Leader - We raise the bar, develop the best, and provide clear career paths to leadership. 

• Work in a Culture of Curiosity & Excellence - We dive deep, challenge assumptions, and use data to solve problems. We value bold ideas, experimentation, and continuous learning.

• Thrive in a Positive, Humble Environment - We bring good vibes through a collaborative, supportive culture where optimism sparks possibility and openness to feedback drives growth.