Senior Cloud Site Reliability Engineer, Agora

About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.

Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.

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TEAM
Toyota is redefining what it means to move. We're challenging the current state of mobility by enhancing the movement of people, goods, information and energy. Centered around three core concepts - A Living Laboratory™, Human-Centered, and Ever Evolving City™ - Woven City serves as a test course for mobility to fulfill our purpose of well-being for all.

We do this by bringing together a diverse community of people with a shared passion for the future of mobility to co-create, develop and refine innovative products and services. This cross-section of social infrastructure, mobility, and people provides a unique opportunity for inventors, residents and visitors to interact seamlessly with new technologies throughout daily life in an environment that emulates a real city.

Our organization's mission is to create the digital heart of Woven City: a software platform called "City Platform". All digitally connected services in the city will be orchestrated and delivered on this platform. The vision includes creating state-of-the-art systems for incorporating microservices, identity, authentication, privacy, security, data broking, IoT control, and much more. The Infrastructure team is responsible for this platform's cloud infrastructure, creating a solid foundation that enables smooth service development.

For more information about Woven City, please visit: https://www.woven-city.global/

WHO ARE WE LOOKING FOR?
We're looking for someone who not only has a strong technical background but also has exceptional leadership and communication skills. You are passionate about transforming the world into a better place and are eager to make enormous impacts on the future.

As a Cloud Site Reliability Engineer (SRE) on the City Platform team, you will ensure the scalability, performance, and reliability of large-scale, cloud-based applications and infrastructure deployed in Woven City. You will think outside the box, exploring and experimenting with emerging technologies to solve complex problems. You will be instrumental in laying the foundations for inventors to smoothly and reliably realize their visions in the city of the future.

You will report to the Infrastructure Engineering Manager and this role's workplace type is hybrid.

RESPONSIBILITIES
A Cloud SRE at Woven City collaborates with product owners, developers and operations teams on the following primary activities:

・You will set reliability targets and error budgets, define and measure SLIs, and drive continuous improvement of SLOs
・You will participate in on-call rotations, triaging incidents and providing emergency responses
・You will define org-wide incident management processes, provide education on incident response, and track and improve on metrics such as MTTD and MTTR
・You will analyze critical user journeys and dependencies, provide architectural consultations, and drive operational best practices including documentation and runbooks
・You will perform cost engineering, identify optimization opportunities, and own capacity planning
・You will develop solutions for change management, monitoring, and disaster recovery

MINIMUM QUALIFICATIONS:
• Bachelor's degree or equivalent industry experience in Computer Science, Electrical Engineering, or related fields
• 5+ years of SRE and/or DevOps experience on cloud based systems
• Experience in large-scale production systems with major cloud technologies, such as AWS, Istio, K8s, and Grafana
• Experience with Terraform and Infrastructure as Code
• Experience with multiple modern programming languages, such as Go, Rust, Python
• A track record of both independent and collaborative impact
• Business level communication skills in verbal and written English

NICE TO HAVES:
• Experience with leading organization wide SRE initiatives
• Professional experience with modern Continuous Integration/Continuous Delivery (CI/CD) tooling
• Professional Experience or familiarity with Bazel
• Master's degree in Computer Science or related fields
• 10+ years of SRE and/or DevOps experience on cloud based systems
• Japanese language skills

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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.

WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)

Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.